Care Coordinator - Clinical Hub Services

The goal

of this service is to support patients to achieve their preferred place of care

and death, to avoid unplanned and inappropriate hospital admissions and to

support rapid discharges from hospital. This role plays a vital part in

achieving this.

The Care

Coordination Service aims to improve the coordination of a wide range of care

provided to specialist palliative care patients and their families within the

Royal Trinity catchment area.

Trinitys care service

patients; their carers and health and allied health care professionals

are allocated to the right service, with the right professional, at the right

time.

You will be working as part of a team under the

direction of the Lead Coordinator. However, you will need to use your own

initiative to liaise with specialist palliative care patients, their families

and healthcare professionals with the key aim of improving access to and

coordination of services provided by other health, social and voluntary care

agencies.

The nature of the role may involve interactions with distressed and

anxious patients and their carers and families.

The goal of this service is to support patients to

achieve their preferred place of care and death, to avoid unplanned and

inappropriate hospital admissions and to support rapid discharges from

hospital. This role plays a vital part in achieving this.

The Care Coordination Service aims to improve the

coordination of a wide range of care provided to specialist palliative care

patients and their families within the Royal Trinity catchment area.

Trinitys care services

patients; their carers and health and allied health care professionals

allocated to the right service, with the right professional, at the right time.

You will be working as part of a team under the

direction of the Lead Coordinator. However, you will need to use your own

initiative to liaise with specialist palliative care patients, their families

and healthcare professionals with the key aim of improving access to and

coordination of services provided by other health, social and voluntary care

agencies.

The nature of the role may involve interactions

with distressed and anxious patients and their carers and families.

A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)

25% store discount in Trinity shops

Life assurance cover

Experience

Essential: - Effective communication: inter-personal and organisational skills, face to face, in writing and over the telephone

Desirable: - Previous Telephone and Customer Service experience; - Previous experience of working in a healthcare environment