Care Co-Ordinator / Team Leader

Main duties are to

Ensure provision of efficient and effective

administrative services within the PCN.

Ensure all workstreams are completed to a high standard and remain on target.

Please also see section on job role.

Main Responsibilities and Duties, include

Ensure provision of efficient and effective

administrative services within the PCN.

Ensure all workstreams all completed to a high

standard and remain on target, workstreams include (but are not limited to):

Delivery of EiCH

Learning Disabilities

Cancer Care

Dementia

Vaccinations and Immunisations

Flu and Covid Vaccination Programme

Urgent Care Hub

Hypertension

Population Health Management

Ensure adequate staff cover is always maintained.

Ensure all daily, weekly and monthly tasks connected

to all workstreams are completed in a timely manner.

To support the Operational Manager in the training and

induction of new staff.

Ensure the team have completed all mandatory training

annually when due.

Dealing with more complex queries from patients or

other team members.

Provide a link between the care co-ordinators and

operational manager.

Using GP Systems (SystmOne) to identify and record

patient information.

Working closely with PCN Operational Manager to establish processes for the care co-ordinator workstreams.

Maintain relationships with practices and promote communication.

Liaise with IG lead to ensure correct coding and data entry.

Liaise with Safeguarding lead.

Holgate

Primary Care Network (PCN) serves a population of circa 44,000 patients

residing in Middlesbrough.

We are a forward thinking, innovative PCN with a large clinical and administrative team.

We work collaboratively with other partners to strengthen and support the delivery of

Primary Care services, our PCN consists of 3 core GP practices Borough Road

& Nunthorpe Medical Group, Linthorpe Surgery and Village Medical Practice. The PCN is led by our Clinical Director, Dr P

Heywood.

Qualifications

Experience