Cardiac Physiology Support Officer
University Hospitals Dorset NHS Foundation Trust
Bournemouth, BH7 7DWView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
11 October 2026
11 days leftJob description
The Cardiac Physiology department at University Hospitals Dorset is looking for a highly motivated individual to join our enthusiastic and dedicated t...
The post holder will co-ordinate all aspects of the remote monitoring systems for cardiac device patients, supporting the smooth delivery of a responsive and reliable remote monitoring follow up service.
The role will involve a wide range of tasks, including:
- Recruiting new patients to remote monitoring platforms
- Setting up monitors with patients
- Assisting patients with ongoing monitor management, by providing education and support
- First point of contact for patients with monitoring concerns and enquiries
- Troubleshooting transmission issues, ensuring that downloads have been received in a timely fashion
- Managing the administrative side of the 5 remote monitoring platforms
- Managing virtual clinics for disconnected patients, with clear and accurate documentation of actions and communications
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Qualifications
Essential: - GCSEs (or equivalent), including Math and English, or Level 2 literacy and numeracy, or equivalent
Desirable: - Level 3 qualification in a relevant subject
Experience
Essential
- Previous experience of working with and communicating with patients
- Attention to detail - handling patient data, maintaining data quality, recognising abnormalities/error and escalating appropriately
- Excellent communication skills with patients and MDT
Desirable: - Previous NHS experience; - Previous Cardiology / cardiac device exposure; - Previous clinical support experience; - Previous admin/office experience
Technical skills
Essential: - Competence in using Microsoft Office; - Technical problem solving skills
Desirable: - Knowledge of hospital IT systems; - Knowledge of remote monitoring devices and platforms
Knowledge
Essential: - Safety awareness and escalation; - Administrative and workflow knowledge; - Confidentiality and information governance
Desirable: - Remote monitoring systems knowledge; - Basic knowledge of Cardiac terminology / Cardiology / Cardiac device knowledge
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 September 2026
Last checked
25 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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