CAMHS Team Secretary

To provide a comprehensive secretarial, administrative and information service to the CAMHS Clinical and Duty Teams, in respect of managing of appointments, dealing with correspondence, composing as required routine and non-routine letters and other documentation related to the service i.e. reports, and taking personal responsibility for confidential issues.

Maintain and update clinical and non-clinical electronic systems.

Respect and maintain confidentiality of patient information, ensuring all typed patient records are correctly stored on CAMHS patient electronic information system, and telephone conversations are not overheard by the public.

To liaise with Clinicians when receiving queries from families, healthcare, social care professionals and other agencies.

Responsible for using own initiative to prioritise, plan, action and complete personal day to day work in line with local and national access and waiting targets.

Responsible for using own initiative to prioritise, plan, action and complete personal day to day work in line with local and national access and waiting targets.

Support the local induction of new administrative team members, including one to one training on software packages and office procedures.

Receive telephone calls from i.e. parents, GPs, Schools, Health and Social Care agencies.

Maintain a working knowledge of child protection procedures, reporting any concerns to Clinician/Manager.

Assist in ordering NHS supplies via NHS Supply chain and E-Procurement.

Under instruction from Admin Manager respond in a timely manner to Subject Access Requests received from the Data Access Team within strict time constraints

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty-five-minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Essential

Essential: - oGood standard of general education 3 GCSEs or equivalent; - oBusiness Administration NVQ level 2 or equivalent experience

Desirable: - oMicrosoft office / IT qualifications

Essential

Desirable: - Experience of NHS systems - EMIS web

Essential

Desirable: - Evidence of awareness to extend knowledge and personal development.