Business Support Officer
Midlands Partnership NHS Foundation Trust
Shrewsbury, SY1 3RQ
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
2 October 2026
32 days left
Job description
This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdra...
- Request information / activity reports that are required on behalf of the Service Manager and Team Managers.
- Provide a central point of contact to respond to/resolve any queries where appropriate in relation to performance/outcomes.
- Provide administrative support.
- Attend and arrange meetings and take and distribute minutes and relevant information.
- Process and manage general HR relevant information and systems for staff within MHST.
- Contribute to a robust and strong cohesive framework from the established BSO network, providing support to colleagues to ensure consistency and equity of provision across Services/Teams as required.
- Provide regular monthly Service/Team updates as required.
- Ability to use software programs, including MS Office applications and Power BI, and a range of office equipment including multi-function device for photocopying, printing, scanning etc.
- Attend and participate in BSO Meetings in ST&W Care Group and work with BSOs and admin staff for collective peer support, sickness/leave cover and to keep abreast of updates relevant to role.
- Participate in regular supervision and deliver 1:1 supervision with identified administration staff as directed. Report any training issues and needs.
- To deliver appropriate training to staff and support induction for new members of staff and produce appropriate training plans/s for the role.
- Be accessible wherever possible at all times within core working hours.
For more information relating to this position please refer to the job description and person specification.
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Qualifications
Essential
- NVQ Level 3 Business Administration (or equivalent level of experience)
- OCR/ RSA III or equivalent experience
Desirable
- BTEC Diploma in Business Administration (Level 1)
Experience
Essential
- Significant experience in administration duties. Previous experience of setting up office/ administrative systems
- Ability to plan, schedule and organise day to day work and travel between Trust sites across a wide geographical area as deemed necessary to Service requirements.
Desirable
- Experience in the NHS with knowledge/experience of Patient Clinical Information Systems
Skills
Essential
- Good working knowledge/experience of Microsoft Office, including Outlook, Word, Excel and PowerPoint.
- Ability to work autonomously, prioritise own workload and act on own initiative to agreed deadlines.
Knowledge
Desirable
- Experience and knowledge of Power BI reports
- Experience and knowledge of Healthroster or ESR systems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 August 2026
Last checked
25 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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