NHSCloses in 9 days

Business Manager

The New Surgery, Chesham

Chesham, HP5 3EZView on map(opens Google Maps in a new tab)

Salary

Negotiable

Contract

Permanent

Hours

Not specified

Closing date

28 October 2026

9 days left

Job description

We are seeking an experienced, innovative and forward-thinking Business Manager to join our team. You will report to the partners and be responsible f...

Strategic Leadership & Planning: Assisting partners with long-term business development plans to meet the practices strategic vision and business objectives, and developing external relationships eg with local PCNs, ICB, neighbourhood teams, PPG etc
Financial management: Maximising income opportunities and reducing expenditure, overseeing NHS contract income, managing QoF targets and leading change to ensure the ongoing and future success of the practice utilising modern ways of working
Operational leadership: Provide overall leadership for the day-to-day operational management of the practice, ensuring the delivery of excellent patient services and continually work towards improving service delivery
Workforce & Organisational Development: Lead in all aspects of HR management, including recruitment, staff retention and performance management ensuring the wellbeing of an effective workforce, compliance with training requirements and compliance with all aspects of employment law
Governance & Compliance: Oversee adherence to Care Quality Commission (CQC) standards, health and safety regulations, and data protection (GDPR/DSPT) requirements. Lead investigations relating to complaints, significant events and learning reviews

Strategic Leadership & Planning: Assisting partners with long-term business development plans to meet the practices strategic vision and business objectives, and developing external relationships eg with local PCNs, ICB, neighbourhood teams, PPG etc
Financial management: Maximising income opportunities and reducing expenditure, overseeing NHS contract income, managing QoF targets and leading change to ensure the ongoing and future success of the practice utilising modern ways of working
Operational leadership: Provide overall leadership for the day-to-day operational management of the practice, ensuring the delivery of excellent patient services and continually work towards improving service delivery
Workforce & Organisational Development: Lead in all aspects of HR management, including recruitment, staff retention and performance management ensuring the wellbeing of an effective workforce, compliance with training requirements and compliance with all aspects of employment law
Governance & Compliance: Oversee adherence to Care Quality Commission (CQC) standards, health and safety regulations, and data protection (GDPR/DSPT) requirements. Lead investigations relating to complaints, significant events and learning reviews

We provide care for approximately 11,000 patients from modern, purpose-built premises in Chesham. We are a partnership-based training practice with six partners. We have a strong clinical team comprising of a salaried GP, GP trainee and our nursing team (including an ANP, Practice Nurses, Nursing Associate, HCA and GP Assistant). We also have a Pharmacist and Pharmacy Technician, Physio and Social Prescriber. The clinical teams are supported by our excellent administrative and reception teams.

We are a welcoming and friendly practice, well known locally for providing excellent care through a traditional family-doctor service.Our culture is based on supportive teamwork and we have an excellent reputation locally for being accessible and for offering first-class patient care.

Experience

Essential

Senior management experience in a healthcare setting, ideally primary care, with strong organisational skills
Strong financial, budgeting and analytical skills
Excellent leadership, communication, and interpersonal skills
Familiarity with NHS primary care systems and regulations