Business Intelligence & Analytics Lead

The role will lead the Business Intelligence & Analytics Team and oversee the development of reporting,

analytics and data platform capabilities. Working closely with senior leaders, operational teams, clinicians

and system partners, the post holder will drive improvements in data quality, business intelligence and

analytical maturity to support service improvement, performance management and organisational planning.

The post holder will support the safe and effective adoption of artificial intelligence, automation and

advanced analytics across NEMS, contributing to the governance, validation and evaluation of new

technologies and analytical approaches to ensure they deliver clinical, operational and organisational

benefit.

Main Duties of The Role

Leadership and Team Management

Act as the organisational lead for Business Intelligence and Analytics, providing professional guidance

and specialist expertise across NEMS.

Provide specialist advice on reporting, analytics and data management to colleagues across the

organisation.

Lead and develop the Business Intelligence & Analytics Team, ensuring the delivery of high-quality

reporting, analytics and data services.

Manage team priorities, workload planning and performance to ensure delivery against

organisational requirements.

Maintain oversight of day-to-day data engineering activities and ensure developments align with

business requirements.

Support the Head of Digital & Performance in delivering data, reporting and analytics priorities,

programmes and objectives.

Establish and maintain reporting standards, definitions, documentation and quality assurance

processes.

Champion good data governance practices and work with teams across NEMS to improve data

quality and consistency.

Work collaboratively with Information Governance colleagues to ensure the appropriate and

compliant use of organisational data.

Support the development of technical and analytical capability across the Business Intelligence &

Analytics Team.

Ensure appropriate documentation, standard operating procedures and knowledge transfer

arrangements are maintained across the Business Intelligence & Analytics function.

Prioritise reporting and analytical resources to ensure delivery against organisational objectives and

timescales.

Lead recruitment, appraisal, performance management and personal development activities across

the Business Intelligence & Analytics Team

Business Intelligence, Analytics & Data Management

Lead the design, development and ongoing improvement of reports, dashboards and analytical

products used across NEMS services.

Oversee production and quality assurance of routine and ad hoc reporting outputs.

Analyse operational, clinical and contractual performance data, identifying trends, risks and

opportunities that support informed decision making.

Develop reporting that brings together activity, performance, workforce, quality and clinical

outcome data, enabling NEMS to understand the relationship between operational performance and

quality of care, rather than reviewing measures in isolation.

Ensure robust data quality processes are in place and support continuous improvement of

organisational data quality.

Support the development and maintenance of organisational data standards, definitions and

reporting documentation to improve consistency and confidence in organisational reporting.

Identify and deliver opportunities to automate reporting, validation and analytical processes to

improve efficiency and reduce manual effort.

Evaluate emerging analytics, automation and artificial intelligence technologies, supporting their safe

and appropriate adoption in line with organisational governance, information governance and

clinical safety requirements.

Work closely with operational, clinical and corporate teams to understand reporting requirements

and provide insight that supports service delivery and performance improvement.

Work with service leads and operational managers to improve data quality, reporting consistency

and use of data to support service improvement.

Build effective relationships with commissioners, system partners and other external stakeholders.

Present complex information and analysis to a wide range of technical and non-technical audiences.

Provide analysis and performance information that supports service redesign, quality improvement

and operational decision making.

Support organisational planning, workforce planning and service development through robust data

analysis and reporting.

About NEMS

NEMS

CBS is a high quality, high performing; not-for-profit organisation which

delivers integrated urgent care and urgent primary care services to over 1

million patients. Responsive, adaptable and continually evolving, we have a

reputation for delivering locally-tailored, safe, effective and cost-efficient

services with high levels of patient satisfaction.

We

are committed to investing in our people and have an established programme of

learning and development, successfully developing our own Urgent Care

Practitioners, Telephone

triage clinicians and Advanced Clinical

Practitioners.

NEMS

currently operates 3 main services: (1) Integrated Urgent Care across

Nottinghamshire serving a patient population of over 1 million, including home

visiting, remote consultation and clinical assessment services; (2) Urgent

Primary care provision located within the A&E Department at QMC, (3) A

24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital

A&E, Mansfield.

NEMS

is committed to the NHS Values (as set out in the NHS Constitution March 2023).

Skills and Knowledge

Behaviours and Values

Qualifications

Experience