Business Change Analyst

• Undertaking a variety of activities as associated with a business change analyst within a digital environment including but not limited to
• Business process mapping for as is and to be states
• System mapping
• Requirements gathering from end users (digital and non-digital)
• Development of specifications for technical teams to develop solutions
• Documentation of scope, finance, timescales, benefits when applicable
• Working collaboratively with clinical, operational, corporate and digital teams to develop and design innovative solutions
• Developing and maintaining relationships with key stakeholders from across the trust to enable the delivery of an effective business change analysis function.

Essential

• Detailed knowledge of Business Modelling and Analysis.
• Strong verbal, presentation and written communication skills.
• Ability to provide and receive complex, sensitive or contentious information, where developed persuasive, motivational, negotiation, training, empathic or re-assurance skills are required.
• A solid understanding of the application of information technology and how it can be used to achieve organisational effectiveness.
• An ability to negotiate and influence others in a positive manner with the confidence to deal with different priorities and differing views in order to achieve change/improvement.
• Articulate and clear in communications to mixed audiences in writing, through presentations and one to one.
• Ability to anticipate and resolve problems before they arise.
• Excellent business and financial management skills.
• Demonstrates problem solving skills and the ability to respond to sudden unexpected demands.
• Ability to work effectively and efficiently under pressure
• Demonstrates a collaborative approach and good team working.
• Ability to manage a range of activities to formulate plans that have effect across multiple disciplines.
• Methodical and structured approach to analysing, interpreting and advising on complex data or information with the ability.
• Ability to manage, motivate and develop staff in a matrix management environment.
• Strong planning and organisational skills.
• Effective listener and orientated to problem solving.
• Demonstrable compassionate and inclusive leadership.
• Experience in the application of HR processes.
• Demonstrable experience of line management responsibilities.

Essential

• Education to Postgraduate level or equivalent level of experience within a Digital or Informatics service.
• Prince 2 Foundation or Business Change Qualification.
• Evidence of Continued Professional Development, including specialist training.

Essential

• Demonstrable experience in gathering and documenting requirements across a broad spectrum of specialties through the identification and evaluation of a range of options whilst taking in to account scope, budget, timescales, benefits, risk and quality in support of the business need.
• Demonstrable excellence interpersonally; articulate, creative, self-aware, controlled and confident.
• Experience of a strong delivery focus and determination, with the ability to drive progress forward and a passion for results and achieving goals.
• Experience in the application of business change and business analysis processes and principles.

Essential

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
• Being at our best - professional and adaptable and takes pride in work.
• Making a difference - act with compassion, kindness and integrity towards everyone.