Business Administrator

This is an exciting opportunity to lead and develop the administrative service for our busy Adult Community Mental Health Team based at Estuary House. Our Business Administrator plays a key role in supporting patients, clinicians and managers, helping to ensure the delivery of a responsive, high-quality service alongside keen and engaged colleagues.

You will lead a dedicated team of administrators in a positive and supportive environment where staff feel valued, motivated and empowered to succeed. Responsibilities include line management, recruitment, staff development and maintaining high standards of performance and service delivery.

Working closely with the Clinical Team Manager, you will help drive continuous improvement by developing and refining systems and processes that enable clinicians to work efficiently and maximise the time they spend supporting patients. You will promote effective communication, collaboration and problem-solving across the team.

The role includes minuting meetings, maintaining staffing and patient systems, ensuring compliance with Trust standards and fostering a culture of teamwork and engagement.

We are looking for a proactive and organised leader with excellent IT skills, strong attention to detail and outstanding organisational abilities. Most importantly, you will be passionate about supporting others and making a real difference to both staff and patients.

If this sounds like you, please apply.

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Qualifications

Desirable: - ICDL (International Computer Driving License), or equivalent experience

Experience

Desirable: - Previous experience in a Healthcare or Social Care administrative setting

Knowledge

Team Management Skills

Desirable: - Formal or informal management training;; - Formal or informal health rostering/staff workforce training;; - Knowledge of NHS policies and procedures.