Business Administration Apprentice
Leeds Teaching Hospitals
Leeds, LS9 7TF
Salary
£25,272
Contract
Fixed-Term
Hours
Not specified
Closing date
23 September 2026
23 days left
Job description
Join us to make a meaningful difference to patients lives. Are you looking to launch an exciting, long-term career within a fast-paced healthcare envi...
About the Department & Collaboration
You will be joining our dedicated administrative team in the Central Genomics Laboratory at St Jamess University Hospital, working closely with colleagues across Leeds and the wider North East and Yorkshire (NEY) region.
In response to NHS Englands Strategy for Genomics, Leeds Teaching Hospitals, Newcastle Hospitals, Sheffield Childrens, and Sheffield Teaching Hospitals have formed the North East and Yorkshire Genomic Laboratory Hubthe largest regional collaboration in the country. We have an international reputation for excellence in specialist care, clinical diagnostics, research, and academic training, placing you at the forefront of transforming patient outcomes.
Key Duties & Responsibilities
Under the guidance of experienced team members and through structured on-the-job training, you will support the laboratory administrative workflow by:
Sample Logistics & Coordination: Collating and preparing sending sheets for genomic samples tested elsewhere across the region.
Clinical Documentation: Issuing diagnostic reports, scanning paperwork, and securely uploading data files onto the laboratory booking system.
Front-of-House & Reception Support: Answering telephone queries and door intercoms, greeting visitors, receiving clinical specimen deliveries, and handling internal paperwork distribution across departmental teams.
For questions about this job, contact
Name: Bilal Khan Position: Patient Services Coordinator Email: m.khan112@nhs.net
Job Title: Business Administration Apprentice (Level 2)
Contract Type: Apprenticeship – Fixed-Term (15 Months)
Join us to make a meaningful difference to patients’ lives.
Are you looking to launch an exciting, long-term career within a fast-paced healthcare environment? Leeds Teaching Hospitals NHS Trust has an exceptional opportunity to support your entry into our administrative and clerical workforce through an accredited apprenticeship programme based directly within our cutting-edge diagnostic laboratory services.
As part of this role, you will gain hands-on, practical healthcare administration experience while being supported by an external training provider and the Trust’s Organisational Learning team to achieve a recognized Level 2 Customer Service Practitioner Apprenticeship Standard qualification. Successful completion of this fixed-term training programme can provide a direct pathway onto a substantive administrative role within the Trust.
About the Department & Collaboration
You will be joining our dedicated administrative team in the Central Genomics Laboratory at St James’s University Hospital, working closely with colleagues across Leeds and the wider North East and Yorkshire (NEY) region.
In response to NHS England’s Strategy for Genomics, Leeds Teaching Hospitals, Newcastle Hospitals, Sheffield Children’s, and Sheffield Teaching Hospitals have formed the North East and Yorkshire Genomic Laboratory Hub—the largest regional collaboration in the country. We have an international reputation for excellence in specialist care, clinical diagnostics, research, and academic training, placing you at the forefront of transforming patient outcomes.
Key Duties & Responsibilities
Under the guidance of experienced team members and through structured on-the-job training, you will support the laboratory administrative workflow by:
- Sample Logistics & Coordination: Collating and preparing sending sheets for genomic samples tested elsewhere across the region.
- Clinical Documentation: Issuing diagnostic reports, scanning paperwork, and securely uploading data files onto the laboratory booking system.
- Front-of-House & Reception Support: Answering telephone queries and door intercoms, greeting visitors, receiving clinical specimen deliveries, and handling internal paperwork distribution across departmental teams.
- Communication & Triage: Assisting with the triage and management of daily administrative team email queries.
- Meeting & Quality Support: Transcribing meeting minutes and carrying out routine administrative tasks supporting the laboratory Quality Management team (including document control and compliance audits).
We are seeking a motivated, enthusiastic individual eager to learn and develop within a dynamic scientific environment:
- Good computer literacy and a professional, polite telephone manner.
- Ability to work effectively in a busy, fast-paced environment, prioritize routine tasks, and meet tight deadlines.
- Previous experience in a hospital environment or a customer-focused department is an advantage but not essential, as comprehensive training and mentorship will be provided.
Eligibility & Assessment Process
- Eligibility: If you already hold a Level 2 or higher qualification in a Business Administration or Customer Service-related discipline, you are not eligible to apply for this specific training role.
- Shortlisting & Selection:
- Shortlisted candidates will be required to complete an initial online assessment in Maths and English.
- Progression leads to an Assessment Centre, which includes a combination of interactive activities and a formal interview as part of the recruitment process.
Working Hours & Trust Benefits
- Salary: £25,272 per annum (AfC Band 2).
- Hours: 37.5 hours per week. Flexible working practices apply, with a requirement to contribute to out-of-hours rotas including weekends and bank holidays as operationally needed.
- Annual Leave: 27 days’ annual leave (rising to 29 days after 5 years and 33 days after 10 years’ service) plus bank holidays, with options to purchase additional days.
- Pension Scheme: Optional defined benefit NHS Pension Scheme with generous employer contributions.
- Study Leave & Training: Opportunity for paid study leave (up to 5 days per year) alongside dedicated off-the-job apprenticeship training time.
- Health, Family & Lifestyle: Generous supportive benefits throughout changing life circumstances (including up to 1-year parental leave, on-site nurseries, career breaks, flexible carer options), access to health and wellbeing resources, and NHS retail discounts.
Informal Enquiries
To discuss the role or learn more about our laboratory team, please contact:
Bilal Khan, Patient Services Coordinator – Genetics
Email: m.khan112@nhs.net
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.
Our vision is to provide the highest quality specialist and integrated care.
We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.
Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Qualifications
Essential
- Please click Apply to view the Job Description and Person Spec
Experience
Essential
- Please click Apply to view the Job Description and Person Spec
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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