Booking Officer Paediatrics
Somerset NHS Foundation Trust
Yeovil, BA21 4ATView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
21 October 2026
2 days leftJob description
The role of the Paediatric Booking Officer will be required to provide efficient and effective administrative and booking duties for Yeovil District H...
Deal with day to day correspondence, provide a booking service to patients and other parties in a friendly and professional manner.
Receive telephone calls, accepting messages on behalf of team members and taking appropriate action where necessary.
Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.
Reception duties in Paediatric Outpatients YDH.
Process referrals and arrange appropriate outpatient appointments.
Participate in team and Trust meetings as requested.
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Qualifications
Essential
- 5 GCSEs or equivalent qualifications including English Language Grade A - C. NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience.
Experience
Essential
- Proven experience of providing customer focussed service. Proven experience in an administrative role. Proficient IT skills including keyboard skills and experience of Microsoft packages. Proven experience of effective communication including with distressed, anxious or angry individuals and able to escalate where appropriate.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
8 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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