BI and Performance Manager

• Deputise for the Head of Business Intelligence when required.
• Be accountable for Trust wide and programme information to support operational colleagues in the management and development or transformation of their services.
• Carry out complex analysis to support Trust staff at all levels, offering guidance and interpretation to ensure the analysis is both appropriate and useful.
• Provide advice and specialist knowledge to define Trust wide and external information requirements and establishing appropriate reporting mechanisms.
• Utilise experience, knowledge, judgement and skills to develop and improve information reporting systems for operational and strategic monitoring of patient information in line with National data requirements and definitions. This will be achieved using a variety of reporting tools and a combination of advanced procedures in, but not limited to, MS Excel, SQL Server, Power BI / MS Fabric.
• Direct line management of staff, providing leadership and ensuring appropriate arrangements are in place to set objectives, monitor performance and agree, review and deliver personal development needs.
• Contribute to the ongoing development and evolution of the department to meet the changing needs of the Trust and the patients and communities we serve, responding to the need for development and implementation of new technologies.
• To maintain a high level of knowledge and expertise in NHS information standards and definitions.

Essential

• Degree or equivalent in a statistical or information related subject, or equivalent
• Educated to Masters level or equivalent commensurate work experience
• IMT Qualification

Essential

• Experience in health service informatics at a senior level
• Significant experience gained in information analysis within a large and complex organisation
• Specialist experience in systems interrogation, relational databases and spreadsheet analysis including writing complex queries in SQL or other relational databases
• Specialist experience of collecting, analysing and interpreting data
• Experience of working with and advising stakeholders, such as, clinicians and managers, on the use and understanding of data and the training of BI tools where necessary
• Relevant experience of providing an information service at senior managerial level
• Experience of setting up and implementing internal processes and procedures
• Significant experience of managing and leading staff
• Experience of working with senior managers and clinical professionals
• Experience of working with business units/services to support the planning and service delivery
• Proven successful development of information solutions to complex service issues
• Experience of supporting complex programmes of work and measuring and reporting progress of these

Desirable

• NHS Acute Trust Informatics background
• Population Health Management approaches
• Use of statistical packages and/or forecasting and modelling.
• Use of Hospital Patient Information Administration Systems.
• Experience of using Benchmarking resources e.g. Telstra Health and Model hospital
• Experience of training staff in use of PC packages
• Data Visualisation - Power BI, Tableau

Essential

• In-depth knowledge and practical application of general information requirements and definitions in the NHS
• Understanding of current NHS strategies, vision and policies and how they affect information gathering and dissemination
• Knowledge and practical understanding of statistical techniques and application
• Knowledge of data architecture, infrastructure and relational database theory/application
• Knowledge of Health Inequalities and Public Health Management methods
• Understanding of information security and legislation surrounding confidentiality e.g. Data Protection Act 1998 and the Freedom of Information Act 2000

Essential

• Ability to analyse and interpret complex information
• Ability to analyse data and to model trends in order to draw conclusions and assist decision-making
• Excellent numeracy and literacy skills
• Excellent oracy with the proven ability to present and explain working methods and complex analysis to technical and nontechnical staff
• Self-starter with the ability to work under own initiative to achieve their objectives without supervision, as well as within a team
• Innovative and imaginative in resolving problems
• Strong time management skills and ability to deliver accurate work within strict timescales
• Have a logical and systematic approach to work, and ability to work accurately to strict deadlines
• Ability to concentrate for long periods of time with frequent interruptions
• Ability to prioritise own and workload of others
• Good communication and interpersonal skills
• Approachable and Collaborative.
• Able to establish and maintain working relationships with colleagues from a variety of professional and organisational backgrounds
• Proactive approach
• Interested in self, team and organisational development.
• Ability to manage a budget for their department and to work alongside colleagues on analysis of budgets when necessary.

Desirable

• Work across Organisational boundaries
• Understanding of Commissioner and Provider information requirements
• Change management skills, able to implement change effectively
• Forward thinking and strategic outlook
• Interest in self-development and the development of others

Essential

• Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
• Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience