Bank Admin and Clerical Support

Answering the telephone, call centre, dealing with internal/patient

focused queries, taking telephone messages and relaying them to the appropriate

person/people/division.

Responding to email queries and passing to the relevant

departments/people/division concerned

Photo copying/scanning

You may also be required to access and work on various

digitalised internal systems (depending on placement) so accurate data entry is

Essential

Making and re-scheduling appointments over the telephone and

in person using system-based booking facilities

All general office administration duties

Answering the telephone, dealing with internal/patient

focused queries, taking telephone messages and relaying them to the appropriate

person/people/division.

Responding to email queries and passing to the relevant

departments/people/division concerned

Photo copying/scanning

You may also be required to access and work on various

digitalised internal systems (depending on placement) so accurate data entry is

Essential

Making and re-scheduling appointments over the telephone and

in person using system-based booking facilities

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high Lewisham quality services to

over one million people living across the London boroughs of Lewisham,

Greenwich and Bexley. With a turnover of around £700 million, we provide

services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham

and a range of community settings in Lewisham. We also provide some services at

Queen Marys Hospital in Sidcup.

The Trust has 7,000 staff and, in 2020, won a London NHS Parliamentary

Award in recognition of a wide range of initiatives to make the organisation a

great place to work. The Trust was also a finalist in the 2021 Health Service

Journal Awards for this programme, which has succeeded in reducing vacancy

rates from a high of 17.5% in 2018 to 8.1% at the time of writing. In addition,

the Trusts staff retention is now in the top five in London, with 89% of staff

staying at the organisation, against a median of 81% for peer organisations.

Our hospitals provide a wide range of inpatient and

outpatient services, as well as emergency and planned care. Over the last year,

our emergency performance has been among the strongest in London, despite our

emergency departments being among the busiest in the capital.

Experience

Qualifications

Knowledge and Skills