Band 5 - Emergency Department Patient Flow Coordinator
Royal Free London NHS Foundation Trust
London, EN5 3DJView on map(opens Google Maps in a new tab)
Salary
£36,943 to £44,900
Contract
Fixed-Term
Hours
Not specified
Closing date
30 October 2026
9 days leftJob description
To work in a dynamic Hot floor team within the Medicine and Urgent Care Division. The post holder will support patients through their Emergency and Am...
The post holder will be crucial in chasing delays within the department (e.g Bloods, Radiology, Speciality Reviews), proactively identifying bottlenecks and working with the Nurse in Charge to identify a plan - E.g. Ambulance offload, work up queue etc.
o Monitoring time to streaming, triage and work up and escalating within agreed timeframes any delays that exceed the agreed National and Local targets
o Chasing specialities to review patients within the agreed SLA
o Chasing diagnostics to ensure they are ordered and completed/reported in good time
o Chasing results on blood tests if they haven't been returned in good time
o Ensuring quick movement out of the department when patients are allocated beds and that their spaced is cleaned
If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk
Royal Free shared commitments
Essential: - o Demonstrable ability to meet the Trust shared commitments.
Education & Professional Qualifications
Desirable: - GCSE Maths and English or equivalent
Experience
Essential
- Experience of patient flow within an Acute Hospital
- Experience of working with Cerner
- Experience of working with data and spreadsheets
- Awareness of NHS targets with respect to waiting times
Desirable: - Experience working within a team; - Experience of working in an Emergency Department; - Managing Staff within a team
Skills & Aptitudes
Essential
- Excellent interpersonal skills
- Able to work under pressure and to deadlines
- Good organisational skills and ability to prioritise workload
- Able to provide and receive sometimes complex or sensitive information
- Effective team worker
- Good communication skills - written and verbal
- Good organisational skills with attention to detail
- Understanding of issues regarding patient confidentiality
Desirable: - Use of Microsoft office packages - Word, Excel, Email
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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