Band 4 Community Support Worker – Bristol

The principal purpose of the job is to provide high levels of support to individuals (and their networks of support) with Learning Disabilities and/or Autism who are at risk of admission to The Kingfisher Acute Psychiatric Inpatient Services and to also support effective discharge following an inpatient stay. This will be achieved by:

1. Active involvement in the delivery of high quality, safe and compassionate services as an effective member of the multi-disciplinary team.

2. Implementing and monitoring the implementation of specific assessment, review and care packages to individuals and groups within standard protocols, integrated care pathways and recovery principles.

3. Providing evidence-based advice and consultancy to people who use the services, family members/ carers within standard protocols for care co-ordination/care management.

4. Organising and managing a defined caseload under guidance and work as lone workers where appropriate. The post holder will be accountable for their own actions within the delivery of this care.

5. Seeking advice and expertise of a registered practitioner when required through regular managerial and clinical supervision in accordance with Trust policy.

For more details please see attached Job Description

To communicate in a skilled and respectful manner with clients, families and carers who may have specific difficulties in understanding and/or communicating and who may be distressed/present with complex behaviour.

To participate in clinical and core group meetings and to work collaboratively with other colleagues in the multi-disciplinary team.

To maintain appropriate professional boundaries whilst recognising abilities and limitations of own competence.

To communicate complex and sensitive condition related information concerning the assessment, treatment and risk factors in relation to a range of mental and physical health difficulties.

To always establish and maintain clear and professional relationships with others.

To liaise and work collaboratively with a range of other professionals in statutory and non-statutory organisations agencies.

Provide a high standard of written and verbal communication that is clear and in line with Trust documentation standards.

Recognise own clinical competencies, knowledge base and experience, and ensure that you practice within this, acting as a positive role model, and seek support as required.

To make informed and well-reasoned decisions, recognising when to seek further advice from a registered practitioner.

Undertake observation, data gathering and risk assessments to determine the appropriate course of action, which has taken into consideration a range of possible options. Where necessary, ensure that consultation with senior colleagues is undertaken.

Recognise and take action to deal with any situations which may provide a conflict of interest.

To organise, plan and prioritise own workload under guidance of a registered practitioner.

To provide evidence-based advice, guidance and consultancy to service users, family members, carers and professionals within standard protocols.

Planning, co-ordination and review of services including active reviews and reviews of placements as delegated by other registered practitioners.

Organise clinical meetings and ensure that interventions/services are planned in an integrated and co-ordinated manner to best support the service users/carers, this may include liaison with external agencies.

To always promote and uphold the privacy, dignity, rights, health and wellbeing of service users and their care givers including adherence to the Mental Capacity Act code of practice.

Deliver specific care packages including assessing, planning, intervention and evaluation according to the Trusts standard protocols and maintain accountability for own actions within the delivery of this care.

To comply with Trust policies and procedures and the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England.

To implement a range of assessments and interventions relevant to people with learning disabilities and autistic people, consistent with a strength based, recovery approach and positive behaviour support planning to enable the individual and their Carers to be held central to their care and their involvement proactively encouraged.

To support and advocate for patients enabling their active contribution to the Your Team Your Conversation Your Plan approach.

Provide evidence based clinical advice in relation to the individuals in the care of the team.

Ensure that appropriate action is taken for safeguarding adults and children under the guidance of a registered practitioner.

Under the direction of and upon successful completion of any required additional training, can assist (in accordance with NMC delegated authority guidance) a registered nurse to ensure that recommended physical health and other monitoring requirements of mental health medication (in line with relevant trust policy, standards and guidelines) is completed, recorded and if necessary escalated for further action.

Under the direction of and upon successful completion of any required additional training, can assist (in accordance with NMC delegated authority guidance) a registered nurse and/or the individual in the administration of certain topical and oral medicines as per an individuals care and treatment plan e.g. creams, eye drops, inhalers, assist in observing successful administration of medicines being administered covertly.

Maintain up to date clinical records in a timely and accurate manner in accordance with Trust policy.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all-round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Education and Qualification

Desirable: - Foundation Degree in Health and Social Care or qualification to diploma level or equivalent.

Experience and Knowledge

Skills and Abilities

Desirable: - Ability to use a variety of Communication systems.

Other