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Band 4 Clinical Services Lead Administrator - Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust

Bristol, BS16 2EW

Salary

£28,392 to £31,157

Contract

Permanent

Hours

Not specified

Closing date

8 September 2026

7 days left

Job description

The Kingfisher Inpatient Service is looking for an experienced Clinical Services Lead Administrator to support our vision to deliver excellence for pe...

To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (RiO). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

The post holder will be expected to line manage others and will provide support and guidance for matters that are escalated to them by Clinical Services Administrators. The post holder will be expected to work without direct supervision and manage their own workload.

The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions - manager is available for reference but generally, they will manager their own workload.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Qualifications

Essential

  • GCSE Maths and English
  • NVQ 3 in Business Administration or similar relevant qualification or equivalent competence acquired by experience or willingness to undertake NVQ 3 Administration Qualification under the Trust Apprenticeship Scheme

Skills

Essential

  • Excellent communications skills, both verbal and written
  • Ability to take and convey clear messages
  • Ability to prioritise and work to conflicting demands without direct supervision
  • Good IT Skills - competent in Word, Excel, Powerpoint. Dexterity co-ordination for keyboard skills or equivalent

Experience and Knowledge

Essential

  • Knowledge of the full range of routine and non-routine admin and secretarial procedures
  • Excellent computer and IT skills to enable the production of reports and spread sheets.
  • Experience of using specialist Intermediate theoretical knowledge of admin terminology and organisational procedures to enable problem solving etc.
  • Line management experience.

Desirable

  • Administration experience in a health/social care setting.

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

25 August 2026

Last checked

27 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

AWM
Avon & Wiltshire Mental Health Partnership NHS Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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