Band 3 - Ultrasound Clerical Officer, Radiology

A key responsibility is the management of radiology and ultrasound appointments, referrals, and waiting lists. This includes processing referrals, booking examinations, monitoring pathway targets, coordinating appointments with clinics, advising patients on preparation requirements, and escalating any risks to patient access or waiting time breaches.

The role requires effective liaison with clinicians, wards, transport services, and external agencies to ensure the efficient utilisation of clinical sessions and the smooth running of imaging services.

Accurate use of multiple clinical systems, including PAS, CRIS, PACS, and IEP, is essential to maintain patient records, manage imaging requests, and support timely patient care.

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please contactwestherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Education and qualifications: :

Knowledge: :

Experience: :

Essential: - Experience of working in a customer orientated environment.; - Experience of working in an administrative role and office protocols and procedures.

Desirable: - Previous healthcare experience.; - Experience of handling confidential information.