Band 3 Housekeeping Supervisor - Weston-super-Mare

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

1. To Supervise Wards and Departments and to deploy Hotel Services Assistants and General Hotel Services Assistants on a daily basis to ensure that the areas of responsibility are maintained in a safe and hygienic condition ensuring a pleasant environment.

2. To organize the rosters to ensure that appropriate cover is provided to all areas of responsibility.

3. To ensure the correct handling, regeneration and service of Frozen Meals by Hotel Services Assistants and General Hotel Services Assistants to ensure compliance with Trust Policy and Legislation.

4. To assist the Facilities Manager/Operational Manager in the provision of other services within the Hotel Services Department and to assist with the recruitment, training and development of staff.

1. To assume responsibility for the daily allocation of Hotel Services Assistants and General Hotel Services Assistants to provide a cleaning service in Departmental and Community areas, the provision of a cleaning and catering service on Wards and Central areas. The Ward and Central service includes the receipt, storage, handling and regeneration of frozen meals and the presentation and service of meals/beverages to Service Users.

2. To monitor the quantity and quality of linen delivered to Wards, adjusting linen quotas as necessary and identifying and reporting quality issues, liaising with the laundry as necessary.

3. To participate in activities to support the Hotel Services Team and Nursing Teams as agreed or as requested by the Facilities Manager/Operational Manager e.g. organising the ordering of meals, ordering, distribution, of non-clinical supplies, monitoring the use of non-clinical supplies and organising the collection/delivery of associated equipment.

4. To ensure that standards of hygiene, compliance with legislation and Trust Policy are maintained in all areas.

5. Planning and organising cover to ensure that the maximum level of cover is provided from the staff available.

6. To maintain official records, including time, sickness and holiday records for Hotel Services Assistants, General Hotel Services Assistants, and other designated staff within the Hotel Services Department.

7. To assist the Facilities Manager/Operational Manager in the recruitment of Hotel Services staff as required. To ensure compliance with Trust Policy.

8. To participate in providing initial and ongoing training for Hotel Services staff as required. To assist the Facilities Manager/Operational Manager to review all Hotel Services Staff in relation to competencies, training needs and career development. To maintain records of such training.

9. To regularly check departmental machinery and equipment and report defects, ensuring that it is maintained in a clean and safe condition. Also to report the need for any structural and fabric repairs.

10. To ensure that at all times good hygiene practices are followed in line with Assured Safe Catering and Trust Policy.

11. To participate in and undertake regular Audits relating to the Cleaning Specifications/Schedules.

12. To act as site contact for pest control issues, liaising with the contractor and maintaining records, ensuring that the Facilities Manager/Operational Manager is/are aware of related issues.

13. To undertake housekeeping duties as necessary.

14. To maintain client and staff confidentiality at all times.

15. To maintain client and staff privacy and dignity at all times.

16. To liaise with the Facilities Manager/Operational Manager and/or other Hotel Services Supervisors, Ward Managers and other Ward Staff, Departmental staff, or other agencies as required or requested by the Facilities Manager/Operational Manager.

17. To demonstrate effective verbal and non-verbal communication skills.

18. To demonstrate an awareness of the need for sensitivity, tolerance and impartiality.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

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