Associate Infrastructure Engineer
Croydon Health Services NHS Trust
Thornton Heath, CR7 7YEView on map(opens Google Maps in a new tab)
Salary
£36,943 to £44,900
Contract
Permanent
Hours
Not specified
Closing date
26 October 2026
6 days leftJob description
The post holder will be responsible for delivering Infrastructure services as part of the Digital Services team at Croydon Health Services NHS Trust, ...
The post holder is responsible to support for all aspects of the Trust's infrastructure, including:
Resolution and management of operational infrastructure incidents and requests assigned in a prompt and efficient manner and within agreed customer SLAs
Deployment, maintenance, monitoring and troubleshooting of all systems (operating or applications) and hardware in use by the trust
Management and maintenance of the Trust's 3rd line infrastructure systems
Configuration, documentation and control of the digital infrastructure environment to NHS security minimum standards
Infrastructure Department Compliance to Security standards as defined by the DSPT Toolkit and NHS England's Cyber Security Team
Undertake and/or support technical projects as required
Specialist knowledge in Server and Storage solutions, with focus on virtualised environments, and act as a lead specialist in own area
Generalist knowledge across a range of infrastructure specialities including Telecoms, Networking or Architecture
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people's homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that's shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
EDUCATION AND QUALIFICATIONS
Essential
- Educated to degree level or equivalent level of experience of working in a computer-based discipline or relevant subject
- Technical knowledge of Servers, Storage, Network and Telecoms systems
Desirable: - Evidence of continuous professional development; - ITIL Foundation qualification
KNOWLEDGE AND UNDERSTANDING
Essential
- A high level of communication skills and ability to explain technical issues to a non-technical audience
- Substantial in-depth technical knowledge of Servers and Storage systems
- Ability to manage user expectations and troubleshoot when required
- Experience with Microsoft Server 2019, 2022, 2025 and Active Directory
- Enthusiasm, commitment, self-motivation and a willingness to work flexibly.
- Good knowledge of Active Directory, TCP/IP, DNS, anti-virus, DHCP and messaging systems.
Desirable
- Able to use and deploy a range of diagnostic and analytical assessment tools
- Ability to empathise with telephony users when problems occur
- Experience in data network switches
- Experience with Veeam backup Technology
EXPERIENCE
Essential
- Significant experience in effectively supporting a large scale, complex environment
- Experience of working in a wide area networked environment.
- Experience in building strong relationships with business partners and multi-discipline project delivery teams
- An in-depth expert level of understanding regarding multiple infrastructure systems and methodologies
Desirable
- Experience of transitioning projects into a live environment
- Experience of operating in a complex, corporate Microsoft based environment across multiple sites and in excess of 5,000 users
SKILLS/ABILITIES
Essential
- Able to advise colleagues of all levels effectively
- Highly developed analytical and problem solving skills, able to analyse complex situations and devise plans accordingly
- Able to use and deploy a range of diagnostic and analytical assessment tools.
- Able to prioritise significant workloads and resource them in response to changing demands and requirements
- Ability to empathise with users when problems occur, and to handle challenging situations calmly and effectively
Desirable: - Able to deal confidently with 3rd party suppliers and build effective working relationships
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
13 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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