Assistant Service Manager
London North West University Healthcare NHS Trust
London, UB1 2HWView on map(opens Google Maps in a new tab)
Salary
£45,953 to £54,254
Contract
Permanent
Hours
Not specified
Closing date
21 October 2026
1 day leftJob description
Support day-to-day operational management of Acute Medicine, Medical SDEC and Infectious Diseases, ensuring safe, efficient and patient-centred servic...
Manage personal workload to meet corporate and personal deadlines.
Prioritise urgent and important tasks to maintain service continuity.
Delegate tasks effectively ensuring staff competence and accountability.
Organise staff briefings and meetings including minute-taking and shared-drive storage.
Support operational and financial performance through monitoring, reporting and escalation.
Participate in capacity and demand planning across Acute Medicine, SDEC and ID.
Facilitate collaborative working across clinical and non-clinical teams.
Promote shared divisional vision ensuring staff understand and contribute to Trust objectives.
Build effective MDT partnerships enabling staff to influence service improvement.
Identify and implement service changes with SDM support.
Use a problem-solving approach to address operational challenges.
Monitor and deliver KPIs including DM01, RTT, LOS and elective activity.
Analyse activity and outcome data and present findings clearly.
Monitor Business Intelligence reports including coding, clinic outcomes and discharge summaries.
Investigate data issues and escalate discrepancies appropriately.
Interpret national/local data standards and apply them consistently.
Interpret emergency care pathway data and report findings clearly.
To view the main responsibility, please see the attached the Job Description and Person Specification
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Criteria
Essential: - Educational achievement to degree level equivalent or significant relevant managerial experience in NHS or similar setting.
Desirable: - NHS Experience Healthroster experience
Criteria
Essential: - Team Managament
Desirable: - Knowledge of the Trust's Cerner system
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
7 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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