Assistant Practitioner - Virtual Ward

To carry own caseload of patients, as delegated by the Team Leads or senior clinicians on a daily basis.

Communicate with patients and their carers using tact, diplomacy, empathy and reassurance during potentially difficult or stressful situations or where there may be barriers to understanding, i.e. confusion, physical impairment, cognitive failure or language barrier.

Referral of patients to internal/external clinical and non-clinical team and/or other agencies.

Assist with effective and timely discharge planning for patients returning home from Hospital or to prevent hospital admission.

To be responsible for organising own caseload, ensuring all allocated tasks and visits are completed in discussion with the Registered health Professionals/ team lead.

Report untoward incidents and risks according to Trust/employer policies and procedures and participate in incident and complaint investigations as required

Identify potential risks for all staff and patients and adhere to relevant incident reporting procedures taking appropriate action/advice as needed.

To undertake administrative duties including answering telephones, taking messages, processing referrals and booking appointments as appropriate and maintain departmental paperwork as required.

Contribute to research, audits and clinical trials programmes carried out within the ward/department.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Education & Qualifications

Skills, Knowledge & Abilities

Experience