Assistant Practice Manager
Claremont Clinic
London, E7 8AB
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
1 October 2026
28 days left
Job description
Assistant Practice Manager Claremont Clinic Please note previous applicants need no apply. Caring for our local community since 1951 We are seeking a ...
Hours: 37.5 hours per week - Monday to Friday 10am-6.00pm (inclusive of a 30 mins unpaid lunchbreak) with the potential to become a full time post if required.
Flexibility: Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.
- Support the management of clinical and non-clinical staff
- Oversee administrative systems, procedures, and patient services
- Assist with rotas, recruitment, training, and HR processes
- Write and update practice policies and procedures
- Liaise with patients, staff, and external healthcare professionals
- Contribute to compliance with CQC standards and practice policies
- Strong administrative and IT skills, proficiency in use of EMIS, AgilioTeamNet, NHS ICT systems.
- Excellent communication and interpersonal abilities
- A proactive, flexible, and supportive team player
As our Assistant Practice Manager, you'll support the Practice Manager in the day-to-day running of the surgery, ensuring smooth operations and the highest standard of care for our patients. This is a varied and rewarding role that combines administrative efficiency with people management and patient service.
- Support the management of clinical and non-clinical staff
- Oversee administrative systems, procedures, and patient services
- Assist with rotas, recruitment, training, and HR processes
- Write and update practice policies and procedures
- Liaise with patients, staff, and external healthcare professionals
- Contribute to compliance with CQC standards and practice policies
- Strong administrative and ICT skills
- Excellent communication and interpersonal abilities
- A proactive, flexible, and supportive team player
Hours: 37.5 hours per week - Monday to Friday 10am-6pm inclusive of 30 mins unpaid lunchbreak
Flexibility: Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.
Claremont Clinic has been providing care to our community in Forest Gate and the surrounding area since 1951. We have over 12300 registered patients and our premises have recently been fully refurbished. We are well rated by our pateints achieving 4.4 stars in our Google Reviews.
We are located on the Romford Road with good transport links. Woodgrange Park and Wanstead Park Suffragette Line (Overground) and Forest Gate and Manor Park (Elizabeth Line) stations are all within walking distance and there are bus stops just outside.
We value individuals who are organised, adaptable, and personable - committed to delivering excellent customer service.
Key attributes we are looking for include
- Previous experience in medical/primary healthcare roles.
- Excellent communication skills with a clear and polite telephone manner.
- Ability to maintain confidentiality and discretion with patients.
- Experience in handling sensitive situations with empathy and professionalism.
- Strong teamwork and independent problem-solving abilities.
- Proficient in ICT and general administration tasks.
Experience
Essential
- GP Surgery Management Experience (minimum 2 years)
- GP Surgery Administrative Experience
- Proficient in ICT
- Proficient in use of EMISWeb or SystmOne
- Experience in supervising and appraising staff
- Financial management
- Human resource management
Desirable
- Knowledge of NHS management and primary care structure
- Experience in writing and reviewing healthcare policies in primary care
Qualifications
Essential
- GCSE Grades C or above in English and Maths
- Ability to speak and communicate clearly and proficiently in English.
Desirable
- Qualifications relating to (healthcare) management
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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