Assistant Practice Manager

Please see the attached Job description which will outline the duties in more detail.

Some of the main duties are

day-to-day operations of the practice,

ensuring staff achieve their primary responsibilities and operational targets

and projects are achieved.

of the management team.

assessment of incoming communications.

reporting and subsequent actions.

Development & Managerial Responsibilities

Supporting the practice manager in the

day-to-day operations of the practice,

ensuring staff achieve their primary responsibilities and operational targets

and projects are achieved.

Be a proactive and supportive member

of the management team.

Assist in the management and

assessment of incoming communications.

Deliver and assist with audit,

reporting and subsequent actions.

Manage and ensure all safety alerts

are distributed, actioned and recorded as appropriate.

Ensure staff always adhere to policy

and procedure.

Liaise with the PCN manager and wider

PCN network.

Organising and coordinating the

practice closure afternoons / training / updates.

Provide front-line IT support to the

site including training where appropriate so that staff can support

themselves where possible.

Create project plans, deliver and

monitor objectives.

Provide analysis of data (for example from

data extracted from our clinical system)

Supporting the overall practice

clinical governance framework, submitting reports for OQF, enhanced services

and other reporting requirements using CQRS etc.

Guiding and leading the team to reach

QOF targets (supported by the nursing and administrative leads). Briefing

clinicians on performance levels, advising actions to ensure high achievement

across all QOF areas.

Assisting with the investigation,

management and responses to patient complaints, significant events and trend

analysis (continuous improvement).

Stay up to date with local and

national NHS initiatives.

Assist with the recruitment of staff

as required by the Practice Manager.

IT Systems Support & Development

Manage and support the clinical system

along side the Data IT Manager (EMIS Web).

Provide front-line IT support to the

site including training where appropriate so that staff can support

themselves where possible.

Work with the Practice Manager to

ensure that new starters have appropriate system and smartcard access. (and

remove permissions etc. when staff leave).

Manage and support the practice

telephone system.

Essington Medical Centre and Cannock Road Medical Practice are a forward thinking practice operating over two sites, serving a population of 9,300 patients in the Wolverhampton and Staffordshire area. We are a training practice supporting new GPs and student nurses. As a practice with a recent "Good" CQC rating, we continue to work hard to deliver a high level of quality care to our patient population.

We are committed to providing an open, friendly and supportive environment where all staff are comfortable sharing ideas and can expect to be provided with the tools and support they need to enjoy working and succeed in their role. We will provide the ongoing coaching and development you'll need to become a confident medical secretary, hopefully leading to a long and successful and career in Primary Care.

Travel

Qualifications

Experience