NHSCloses in 13 days

Assistant Patient Pathway Coordinator (Ophthalmology - PCEU Windsor)

Royal Berkshire NHS Foundation Trust

Windsor, SL4 3DP

Salary

£25,760 to £27,476

Contract

Permanent

Hours

Not specified

Closing date

13 September 2026

13 days left

Job description

Band 3 Assistant Patient Pathway Coordinator (CAT Team 2 - Ophthalmology - PCEU Windsor) PLEASE NOTE: This post is based at Prince Charles Eye Unit, K...

You will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.

You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.

The Ophthalmology team is committed to providing our colleagues with a positive experience assisting them to build fulfilling and rewarding careers.

This is an exciting time to join the Ophthalmology Department as we move towards more digital ways of working, including virtual clinics and assessment.

We are also able to offer flexibility in working from the Prince Charles Eye Unit, Windsor as well as working from home on rotation.

Windsor sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Windsor is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our Trust "CARE" values:Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Education/Qualifications

Essential

  • NVQ Level 3 in Business Administration/Customer Care or acquired equivalent experience
  • GCSE or equivalent

Experience

Essential

  • Experience of using of IT systems and patient data systems
  • Experience of scheduling outpatient appointments and/or admissions
  • Experience of working with patients and providing information regarding their appointments or treatment team

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

27 August 2026

Last checked

28 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

RBN
Royal Berkshire NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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