Assistant Divisional Manager - OCSS
Moorfields Eye Hospital NHS Foundation Trust
London, EC1V2PDView on map(opens Google Maps in a new tab)
Salary
£66,274 to £73,496
Contract
Fixed-Term
Hours
Not specified
Closing date
8 October 2026
9 days leftJob description
This is an exciting opportunity to join Moorfields Eye Hospital at a pivotal time in our journey. As we prepare for the implementation of a new Electr...
As Assistant Divisional Manager, you will support the operational delivery and continuous improvement of Access Operations services, ensuring patients receive a responsive, efficient and high-quality service.
You will work closely with clinical, operational and corporate colleagues to support day-to-day service delivery while helping to implement key transformation initiatives across the Directorate.
- Supporting operational performance across Access Operations services, including waiting list and access targets.
- Providing leadership and management to Booking Centre teams, supporting managers and staff to deliver high-quality services.
- Leading and supporting service improvement projects to enhance efficiency, patient experience and operational performance.
- Supporting delivery of the Trust's Electronic Patient Record programme and wider organisational transformation activities.
- Contributing to workforce planning, staff development and employee relations matters.
- Supporting budget management, business planning and financial performance.
- Monitoring service risks, incidents and complaints, ensuring appropriate actions and learning are embedded.
- Building effective relationships with clinical and non-clinical stakeholders across the organisation.
- Deputising for the Divisional Manager where required.
This role offers significant exposure to operational leadership, programme delivery and service transformation.
Moorfields Eye Hospital is one of the world's leading providers of eye health services and a centre of excellence for ophthalmic care, research and education.
There has never been a more exciting time to join us. Over the coming years, we will deliver major improvements to the way patients access our services, including the implementation of a new Electronic Patient Record system and our move to a new integrated centre for advancing eye health. These developments will transform how we deliver care and create opportunities for innovation, collaboration and service improvement across the organisation.
You'll join a supportive and forward-thinking team committed to delivering exceptional patient care while embracing positive change.
At Moorfields, we invest in your wellbeing, development and future. Benefits include:
Competitive NHS salary including High Cost Area Supplement
NHS Pension Scheme membership
Extensive learning and development opportunities
Employee Assistance Programme with 24/7 confidential support
Excellent transport links
Flexible working opportunities where service needs allow
Supportive leadership and opportunities to develop your career.
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Education
Essential
- Graduate level qualification or equivalent knowledge, skills and senior operational management experience.
- Evidence of continued professional development within healthcare management or service leadership.
Desirable: - Postgraduate management qualification, NHS management training scheme or equivalent leadership development.
Experience
Essential
- Substantial operational management experience in the NHS or similarly complex environment.
- Experience of managing services against NHS access, waiting list, RTT, booking or patient administration performance standards.
Skills and Knowledge
Essential
- Good knowledge of NHS and healthcare policy, including current operational pressures and relevant access standards.
- Knowledge and awareness of NHS access targets, RTT requirements, data quality and patient administration requirements.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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