Analyst

The Data Analyst will provide specialist

analytical support across Invicta Health Practices, Services and organisational

priorities.They are responsible for developing dashboards, analysing operational and clinical data, and turning complex information into clear, actionable insights that support service improvement, performance management, and organisational decision-making.

Working closely with clinical, operational, and senior leaders, the role monitors performance and key metrics, supports demand and capacity planning, delivers contract and KPI reporting, and contributes to population health and transformation initiatives. Acting as a link between data intelligence and service delivery, the Data Analyst helps ensure data is used effectively to improve operational efficiency, patient care, and health outcomes.

The post holder will lead on the

provision of analytical support across agreed workstreams, ensuring data,

reporting and insight contribute effectively to operational delivery, service

improvement and organisational objectives.

Develop and present analytical

reports, business cases, SBARs and data summaries that support operational

decision-making, service improvement and strategic planning.

Contribute to risk identification,

performance monitoring and issue escalation through analysis and insight.

Liaise with appropriate functions

within the organisation

Develop and implement a content

management system to ensure information is properly managed and best practice

is shared across the organisation

Support the induction, training and

development of analytical staff as required.

Operational insight and reporting

Utilise EMIS Web and other primary

care data sources to develop meaningful operational and performance reports.

Provide analytical and reporting

support to Practices, Practice Services and other IH services, in line with

priorities agreed through the Head of Primary Care

Working with the Head of HR to

support data extraction for Board and operational meeting purposes for

presentation to operational teams to support actions to be identified

Develop, maintain and improve

dashboards, reports and data summaries that support operational oversight,

performance management and decision-making

Ensure managers and leads have

access to relevant, timely and meaningful information

Translate data into practical

insight that supports service delivery, planning and improvement

Present information in a clear and

usable way for non-technical audiences

Practice and Organisational wide

analytical support

Work directly with the Head of Primary

Care, Practice Managers, Clinical leads and other IH colleagues to understand

prioritised reporting and insight need

Support the use of data in areas such as

access, demand, flow, recall, inequalities, performance and population health

Identify trends, variation, risks

and opportunities across sites.

Support the use of information to

monitor service changes, performance and operational priorities

Contribute to a more consistent,

prioritised and informed approach to data use across Practices and IH services

Dashboard and data development

Develop and refine reporting tools,

dashboards, templates and performance measures

Work with colleagues to define

reporting requirements and improve how information is collected, organised and

used in support of agreed operational priorities.

Streamline and where possible

automate reporting processes

Contribute to the development of

standardised reporting approaches across Practices and IH services

Maintain accurate documentation of

reports, definitions and processes

Data quality and interpretation

Support improvement in data quality,

consistency and reliability by identifying issues, gaps or anomalies

Work with operational colleagues to

improve coding, data capture and reporting accuracy

Ensure reporting is based on clear

definitions and understood measures

Support interpretation of data so

that it leads to action rather than simple reporting

Change, improvement and evaluation

Support service improvement and

transformation work by providing relevant analysis and insight

Provide analytical support to

organisational change and transformation programmes, identifying trends, risks,

dependencies and opportunities through the effective use of data and insight.

Establish baseline measures,

progress tracking and outcome reporting for agreed projects or changes

Help evaluate the operational impact

of changes through data and reporting.

Support the practical use of data in

new models of care, service redesign and PCN delivery

Stakeholder working

Build effective working

relationships with Practice Managers, Clinical leads, Service Managers and

other IH colleagues

Act as a practical link between

analytical capability and operational delivery in Practices and IH work,

helping ensure that centrally aligned analytical resource is effectively

deployed into frontline priorities

Communicate clearly with

non-technical colleagues and help build confidence in the use of data

Support collaborative working across

services and functions, maintaining clarity on priorities, responsibilities and

delivery expectations

Develop advanced reporting using

Power BI, Excel and other analytical software.

Extract, manipulate and analyse data

from EMIS Web and other clinical systems.

Ensure compliance with information

governance and data protection requirements.

Support automation of reporting

processes and data workflows.

Maintain data dictionaries, report

definitions and analytical documentation.

Support the corporate governance

management process, updating risk registers monthly and providing further

information as requested.

Support identification of

opportunities for service efficiencies, productivity improvements and income

optimisation using data analysis.

Actively engage with the local PCN,

health economy, and commissioners to identify improvement in services.

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

Experience

Key Skills

Qualifications

Essential: - Degree level or equivalent experience; - Evidence of ongoing professional development

Desirable: - Post graduate qualification; - Training or certification in Power BI, SQL, or other relevant analytics tools