NHSCloses in 27 days

Ambulance Dispatcher - Bristol

South Western Ambulance Service NHS Foundation Trust

Bristol, BS32 4QJView on map(opens Google Maps in a new tab)

Salary

£28,392 to £31,157

Contract

Permanent

Hours

Not specified

Closing date

15 November 2026

27 days left

Job description

Opportunities have arisen within South Western Ambulance Service in the Emergency Operations Centre for Dispatchers. The successful candidates will be...

Your background

  • 4 GCSEs at C grade or above, including English (or equivalent)
  • Good keyboard skills
  • Good oral communication skills
  • The ability to be tactful and diplomatic as required is also necessary
  • Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
  • Ability to work calmly under pressure

What we can offer you

  • Starting salary of £27,485
  • Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
  • Generous NHS Pension Scheme
  • 27 days annual leave plus additional bank holiday leave allocated
  • Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.
  • Significant career progression opportunities within the Clinical Hub and wider trust.

For more information on this role, please watch the following video https://vimeo.com/742557522/ff44b2ea37

Please note, we will be recruiting to a holding pool for our next course intakes.

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Staff networks
  • Wide range of discounts from various organisations across the UK

Qualifications

Essential: - 4 GCSE's (or equivalent) at Grade C or above including English

Previous experience

Essential

  • Experience in dealing with a diverse range of people in a customer/patient environment
  • Experience of inputting data accurately and quickly using a Keyboard

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

30 September 2026

Last checked

2 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

SWA
South Western Ambulance Service NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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