Allied Health Professional Clinical Head of Service
Sussex Community NHS Foundation Trust
Brighton, BN2 3EW
Salary
£66,582 to £77,368
Contract
Permanent
Hours
Not specified
Closing date
3 September 2026
3 days left
Job description
We are seeking an experienced Allied Health Professional leader to join our Unplanned Care Division as Head of Service for Urgent Community Response, ...
a) Work with the divisional management team and Heads of Service to provide professional and clinical leadership to the Division, ensuring that a framework is in place to ensure that all clinical staff are appropriately managed and are clinically and professionally developed so that they are, therefore, efficient, effective, engaged and highly motivated.
b) Responsible, with the leadership team, for the oversight of quality governance within the division and provide robust assurance to demonstrate safe, effective care is delivered.
c) In partnership with the relevant clinical executive director and the clinical divisional leadership team and other clinical Heads of Services, lead and implement the Trust's clinical priorities and strategies ensuring clinical staff are engaged and connected to the objectives and plans.
d) Maintain a highly visible leadership profile and, through the provision of effective leadership, ensure any clinical change and service improvement is driven forward.
e) Support the clinical lead to supervise clinical areas requiring special management measures or additional support to ensure that patient safety is maintained, and improvement objectives are met.
f) Lead and promote an open learning culture which facilitates speaking up and listening up.
Previous applicants need not apply.
Operational
a) In conjunction with the Divisional and Deputy Nursing/AHP Director, support the line management of nurses/AHPs working in the service within their locality including performance and professional standards management.
b) Ensure a consistent approach is taken, so that all clinical staff comply with Trust-wide policies and procedures.
Continuous improvement
a) Ensure clinical staff within the services are trained to an appropriate level in Quality Improvement and are confident and competent in using QI methodology, tools and resources.
b) Encourage a culture of innovation, welcoming ideas for improvement, and supporting clinicians with taking forward change, ensuring it is data-driven, responds to the patient voice and leads to improved outcomes for patients, efficiency and productivity.
c) Support the development of a data led approach to improvement and evaluation. Contribute to the collation and use of clinical data and be involved in subsequent improvements required, relating to outcome/quality/performance indicators.
d) Lead on research for the services in their portfolio, encouraging and supporting the development of programmes of research ensuring a multi-disciplinary, multi-professional approach and working closely with the Trusts research team.
e) Responsible for ensuring that Divisional clinical staff understand and effectively respond to identified trends from complaints, and patient feedback, ensuring that opportunities to learn are maximised.
f) Ensure systems are in place that support the delivery of action plans, embedding learning into practice and sharing learning and improvement.
g) To undertake special projects, which develop the understanding and knowledge of clinical nursing/AHP practice.
People and professional leadership
a) To provide line management to staff within the Divisional team as required.
b) To provide professional leadership and support to the staff employed within the Division and advise on all professional and clinical management matters, acting as a point of escalation for issues of concern.
c) To work closely with the Education team and take responsibility and accountability for developing and implementing professional competencies in specific areas of practice as service requirements and change in workforce profile dictates.
d) To work with the leadership team on the development, implementation and evaluation of workforce requirements and support the recruitment and retention, training and development of staff.
e) To proactively manage matters relating to poor capability or poor performance ensuring that Trust performance management systems are adhered to.
f) To maintain an analytical knowledge and awareness of local and national health care issues, such as NICE Guidance, Safeguarding Children and Vulnerable Adults and the Care Quality Commission.
Patient Care, Quality and Governance
a) Respond to issues, complaints and feedback through systems and staff to resolve issues promptly and locally, including liaison with patients and relatives as needed, dealing with difficult issues sensitively.
b) Ensuring that patient and public involvement is integral to the planning, development and delivery of clinical services. Work closely with representative groups to gain feedback on service delivery issues which can be used to inform improvement.
c) Lead and support relevant staff in the investigation and action planning into clinical incidents, ensuring learning is shared and embedded.
d) Work with the Operational Head of Service to be accountable for the implementation and monitoring of actions from governance, quality and safety group that relate to the clinical area within the span of responsibility. Provide clinical leadership to governance meetings, either as a chair or member as required.
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust
Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Qualifications
Essential
- Registered Allied Health Professional
- Relevant to the clinical areas within the portfolio
- Postgraduate qualification in management or equivalent level of knowledge acquired through experience.
- Evidence of continuous professional/leadership/management development.
Experience
Essential
- Substantial experience in a leadership role including contributing to operational management of services.
- Experience in management of health services
- Experience of monitoring, analysing and assessing clinical operational performance across multiple services.
- Experience of managing performance across multiple services, including the drafting, implementation and monitoring of remedial action plans.
- Experience of managing budgets across multiple services and working in liaison with management accountants to establish underlying causes of budget variation.
- Experience in drafting service level business plans, local standard operating procedures and policies.
- Significant experience of staff management, including recruitment and retention of staff, performance management, and managing sickness absence, and misconduct.
- Experience of managing staff including appraisal and personal development planning.
- Experience of partnership working with a wide range of statutory and non-statutory service providers.
- Experience of assessing risks across clinical services and developing risk management plans.
- Experience of managing multi-disciplinary teams.
- Experience of business and operational planning across multiple teams.
Skills ans Knowledge
Essential
- Knowledge of NHS Human Resource Policies and Procedures.
- Knowledge of clinical and operational governance and its application to services
- Knowledge of multidisciplinary team working and an understanding of differing professional roles boundaries.
- Advanced knowledge of clinical operational processes, including budget management, target setting, and action planning and performance management.
- Knowledge of NHS targets and regulatory requirements.
- Ability to monitor and maintain standards of care across a range of clinical services.
- Ability to identify, assess and manage clinical and operational risks
- Able to translate complex information and make it meaningful to staff at all levels and across all professions both verbally and in writing.
- Ability to occasionally manage distressing and emotional circumstances with staff, patients and their carers.
- Ability to deal with competing demands, priorities and deadlines whilst managing operational imperatives and frequent interruptions.
- Ability to engage stakeholders through discussion, presentation and direct liaison.
- Well-developed presentation skills.
- Word-processing and keyboard skills and ability to use Microsoft Office packages including Word, PowerPoint and Excel.
- A natural curiosity backed by excellent critical analytical skills.
- Able to effectively challenge poor conduct and behaviours.
- Strong patient focus.
- Excellent time management, prioritisation and organisational skills and ability to manage and deliver to agreed deadlines.
- Skilled in writing clear and coherent operational business cases, reports, and service plans.
- Demonstrate understanding of the unique qualities and needs of a team and ability to provide a caring, safe environment to enable everyone to do their jobs effectively
- Use and interpret varied information to generate new ideas and make effective plans for improvement or change
Other Requirements
Essential
- Ability to travel to meet the requirements of the job
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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