Administrator/Medical Secretary

This is a varied and rewarding role that requires previous experience working within General Practice, together with a good working knowledge of EMIS and Docman. The successful candidate will provide comprehensive administrative and medical secretarial support to the clinical team, ensuring that patient records, referrals, correspondence, and other practice systems are managed efficiently and accurately.

The ideal candidate will be computer literate and possess excellent communication skills, both written and verbal. A high level of attention to detail is essential, as is the ability to maintain confidentiality and professionalism at all times.

This is a fast-paced and demanding role, requiring someone who can adapt quickly to changing priorities, learn new skills with ease, and manage their workload effectively. Strong organisational skills, the ability to work independently and as part of a team, and a proactive approach to problem-solving are all key attributes for success in this position.

The successful candidate will provide efficient and effective administrative support to the practice team, ensuring the smooth day-to-day operation of the surgery. The post holder will undertake a variety of administrative duties to support the delivery of high-quality patient care and excellent customer service while maintaining patient confidentiality at all times.

The Primary Care Administrator will work closely with clinicians, management, patients, and external healthcare organisations to ensure that patient records, correspondence, referrals, and practice systems are managed accurately and efficiently.

North Shore Surgery is a large, modern, forward-thinking training practice based in North Blackpool. We are proud to provide high-quality care to our diverse patient population and are committed to supporting innovation, learning, and professional development within primary care.

Our clinical team comprises 5 GPs, 3 Advanced Practitioners, 4 skilled Practice Nurses, Healthcare Assistants, Practice Pharmacists, and a Paramedic, all working collaboratively to deliver excellent patient care.

As part of the North Primary Care Network, we also benefit from a wider multidisciplinary team including Care Coordinators, First Contact Practitioners, Pharmacists, Social Prescribers, GP Assistants, and a Digital Lead. This enables us to offer comprehensive support to our patients while fostering a collaborative and supportive working environment for our staff.

Experience