Administrator
Sirona care & health CIC
Bristol, BS10 6DF
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
13 days left
Job description
Are you a highly organised administrator with excellent customer service skills and a passion for supporting patient care? We are looking for an enthu...
- Provide comprehensive administrative support to BABS..
- Act as a first point of contact for patients, carers, healthcare professionals and partner organisations.
- Manage referrals and associated administrative processes in line with service procedures and operational protocols.
- Coordinate and schedule clinical appointments, clinics, meetings and service activities.
- Maintain accurate patient and service records in accordance with information governance requirements.
- Support the patient journey by ensuring timely communication and effective coordination of appointments and correspondence.
- Respond to enquiries professionally and signpost patients and professionals to appropriate resources or clinical colleagues.
- Support the collection, monitoring and reporting of service data and performance information.
- Provide administrative support for recruitment, audits, meetings and service improvement activities.
- Work collaboratively with colleagues to ensure daily administrative functions are maintained, including providing cover during periods of absence.
- Contribute to a positive team culture that reflects Sirona's values of "Taking it Personally".
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Communication
Essential
- Will be expected to respond appropriately to unexpected and challenging situations which may include contact with patients in emotional situations maintaining a calm and professional approach (support available).
- Liaises with colleagues, patients/clients and/or external contacts regarding complex messages and patient queries including sensitive information to help the team/service run efficiently and effectively
- Positive approach to change
Planning
Essential
- Prioritises own work to meet deadlines in conjunction with colleagues and prioritises on-going work with guidance.
- Develops rotas, resolves conflicting diary appointments/schedules
Desirable
- Expected to follow standard operating procedures (SOPs) and policies to support your role and contribute to ideas for service improvements, e.g. data collection
- Manage referrals using the medical record system and process all associated tasks within service operational protocols including flagging any urgent referrals
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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