Administrator
Regent's Park Healthcare
Bournemouth, BH7 7DW
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
11 days left
Job description
Regents Park Healthcare are looking for an Administrator to work within the administration team at the Dorset Heart Clinic.
The right candidate should have 2 years administration experience ideally within NHS or other healthcare settings, strong IT skills and have an outgoing and friendly attitude. The work can be highly demanding, therefore, the ability to prioritise your own workload and meet deadlines is also essential.
JOB TITLE: Administrator
REPORTS TO: Clinic Manager
LOCATION: Dorset Heart Clinic, Bournemouth, UK
HOURS: Working patterns are assigned across Monday to Sat, typically covering 8am - 8pm with full-time hours equating to 37.5 per week. We expect there will be no requirement to work Bank Holidays without prior & mutual agreement.
SALARY: From £25,685.00/year, depending on experience.
JOB TYPE: Full-time, Permanent
- Company events
- Company pension contributions
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Generous Sick pay
- Life Cover
- 25 days holiday + bank holidays
RESPONSIBILITIES AND DUTIES
- To liaise effectively and efficiently with (but not limited to) the following individuals/organisations:
Consultants and their secretaries.
Patients and their relatives.
Referring GPs and their offices.
Private medical insurance companies.
Clinical staff.
NHS Trust staff.
Self-Payers; and
Other third-party organisations.
- To manage correspondence and telephone enquiries speedily and accurately.
- To book outpatients appointments onto IT systems.
- To prepare medical notes and other clinical information in preparation for a clinical session, ensuring all paperwork is filed correctly and no notes are missing.
- To ensure all payments for self-payers are collected on the same day as their clinic visit wherever possible.
- To type letters and other correspondence accurately and swiftly.
- To ensure a log of any payments received is completed on a weekly basis and updated on the appropriate management systems.
- To provide clinic receptionist duties if required to do so.
- To maintain inventory of supplies.
- To collaborate closely with medical staff, department heads, and other administrators to support effective communication, collaboration, and problem-solving.
- To undertake mandatory training relevant to the role to remain compliant with our ways of working.
- Any other duties that may be required consistent with the nature and grade of the post.
Regent's
Park Healthcare (RPH) is a multiple award-winning company first established in
2002, working in partnership with the NHS to operate world class cardiac
services.
This
role will focus on providing a high standard of patient administration, in line
with our values of 'Patient First'. A caring, compassionate approach is
essential as are strong IT and administration skills.
RPH
delivers high-quality, cost-effective care through excellent service, efficient
operations management, well trained staff and a focus on uncompromising
professionalism.
RPH
offers a friendly, team-orientated working environment where management are
very supportive and all work towards a common goal of ensuring patients receive
the best care possible.
Experience
Essential
- The right candidate should have 2 years administration experience ideally within NHS or other healthcare settings.
Knowledge, Experience and Understanding
Essential
- (E) Excellent spoken and written English
- (E) Knowledge of Office applications including Microsoft Word, Excel and Outlook
- (E) Computer literacy
- (E) Good numeracy skills
- (E) Understanding and sensitivity to patients concerns and confidentiality
- (E) Excellent interpersonal skills
- (E) Prior experience as an administrator in an office setting
- (E) Confidence of working with senior doctors and managers
Desirable
- (D) Experience of using EPIC
- (D) Good grasp of medical terminology
- (D) Prior experience in a medical context
- (D) Knowledge of NHS IT systems
- (D) Private medical insurance experience
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
8 August 2026
Last checked
11 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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