Administrator / Receptionist
Morecambe Bay Primary Care Collaborative
Barrow In Furness, LA14 2pw, LA14 2PWView on map(opens Google Maps in a new tab)
Salary
£12.71
Contract
Fixed-Term
Hours
Not specified
Closing date
21 October 2026
1 day leftJob description
Job Purpose To provide a professional reception and administrative service for a private employee healthcare service. The service is a private healthc...
To
undertake relevant training where required
To ensure all information collected is held
securely and in confidence
Answer
calls and respond to enquiries in a courteous and pleasant matter at all times
Provide
administrative support to the clinical team
Undertake
general reception and administrative duties.
To assist in the development of systems to
ensure continued efficiency
Ensure
patients display an ID badge before entering.
Check
patients into Meddbase (Medical Record system) and maintain accurate records.
Register
patients manually when required
Send
communications to hirs parties where required
Process
patient questionnaires
Maintain
confidentiality and GDPR compliance
Other
reasonable requests as requested
Service
Hours: Monday
to Friday, 8:30am to 4:30pm
Reports
To: Service
Lead
Contract: Fixed Term 12 months.
Part-time
hours 20 hours per week / overtime may be available to cover sickness/annual
leave.
Job PurposeTo
provide a professional reception and administrative service for a private
employee healthcare service.
The
service is a private healthcare benefit for the employees of our client. GP
clinics run during the morning with nursing and administration support
throughout the day.
To
undertake relevant training where required
To ensure all information collected is held
securely and in confidence
Answer
calls and respond to enquiries in a courteous and pleasant matter at all times
Provide
administrative support to the clinical team
Undertake
general reception and administrative duties.
To assist in the development of systems to
ensure continued efficiency
Ensure
patients display an ID badge before entering.
Check
patients into Meddbase (Medical Record system) and maintain accurate records.
Register
patients manually when required
Send
communications to hirs parties where required
Process
patient questionnaires
Maintain
confidentiality and GDPR compliance
Other
reasonable requests as requested
In the performance of the duties outlined in
this Job Description, the post-holder may have access to confidential
information relating to patients and other healthcare workers. They may also
have access to information relating to the service as a business organisation.
All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the service may only be
divulged to authorised persons in accordance with MBPCC policies and procedures
relating to confidentiality and the protection of personal and sensitive data.
Participate in, and help to develop, a
culture that promotes equality and values diversity. The post holder must be
aware of and committed to the Equality and Diversity policies of the appointing
GP Federation and comply with all the requirements of these policies and
actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness,
transparency and candour are observed and upheld in all working practices.
Have, or acquire through training provided
by the organisation, the appropriate level of safeguarding and knowledge,
skills and practice required for the post and be aware of and comply with the
organisations safeguarding protection policies and procedures.
Ensure that any infection prevention and
control issues are reported to their line manager.
The post-holder will participate in any
training programme implemented by MBPCC as part of this employment.
This job description is not exhaustive and
may change as the post develops, but such change will not take place without
consultation between the post holder and his/her manager. Job descriptions
should be reviewed at least annually at the appraisal meeting.
Training and
Meddbase training will be provided. Completion of a mandatory site induction
module is required before access to site is granted.
WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED.
Morecambe Bay Primary Care Collaborative is the largest employer of Primary Care colleagues in South Cumbria, we are a not-for-profit Community Interest Company, and work to support, guide and underpin primary medical care across Lancashire and South Cumbria.
We deeply value education and learning, hosting the Lancashire and South Cumbria Training Hub. We have a great team on our board that guide our organisation, and you will be supported to excel in your role.
Disclosure and Barring Service check
Essential: - Disclosure Barring Service (DBS) check carried out.
Personal Qualities
Essential
- Professional, reliable, flexible and approachable.
- Enthusiastic and positive
- Approachable
- Team Player
- Always aims for excellence
- Ability to produce creative solutions to issues
Desirable: - Ability to provide additional cover
Experience
Essential
- Experience of working in an office carrying out administration.
- Experience of computer programmes and IT systems. Experience taking calls and dealing with enquiries over the phone.
- Able to work under pressure and have a degree of resilience.
- Able to demonstrate effective partnership/team working
Desirable
- Information Governance understanding and awareness.
- Experience within a healthcare environment
- Experience of clinical systems Clinical governance understanding and awareness
Qualifications
Essential: - Educated to GCSE/O Level standard including English Language and Mathematics or equivalent training or healthcare related qualification
Skills & Knowledge
Essential: - Excellent communication verbal and written , IT skills, accuracy and organisation.
Desirable: - Experience processing healthcare documentation
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 October 2026
Last checked
16 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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