Administrator-Medical Device Support Services
East and North Hertfordshire Teaching NHS Trust
Stevenage, SG14AB
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
8 September 2026
8 days left
Job description
We are recruiting for an Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patie...
Provide comprehensive administrative support to ensure the efficient day-to-day running of the MDSS office.
Maintain shared inboxes, calendars, departmental diaries, meeting schedules, room bookings, and documentation.
Coordinate equipment collection, delivery, servicing, engineer visits, and training activities with ward staff, portering teams, suppliers, and technical staff.
Maintain accurate electronic and paper records, including servicing logs, warranty information, compliance documents, asset tracking, and departmental databases in line with Trust information governance policies.
Support procurement and inventory processes by raising purchase orders, monitoring deliveries, maintaining stock records, and assisting with audits.
Monitor service contracts, warranties, and SLAs, providing reminders for renewals and escalating concerns where necessary.
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Qualifications / Training
Essential
- Educated to GCSE Level
Previous Experience
Essential
- Experience of providing front line customer service
- Keyboard skills
Desirable
- Experience of working within a Quality Management System
- Experience of working in a clinical environment, taking account of patient safety, dignity and infection prevention
- Knowledge of medical devices and systems
Skills
Essential
- Excellent communication and interpersonal skills
- Organisational skills
- IT literate with good typing skills and confident using a range of programmes including email, word processors, presentations and spreadsheets
- Time management skills and the ability to prioritise their workload effectively
- Customer service skills
- Problem-solving skills and the ability to come up with creative solutions to issues
- Able to work with a team, take direction from others and collaborate effectively
Knowledge
Essential
- Knowledge and understanding of the risks to patients and staff arising from the use of a range of medical equipment
- Able to provide advice, instruction and training to small groups of staff on areas relating to areas of own responsibility of work
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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