Administrator

Key duties in this role include:o Enter routine information and scan patient records into the SystmOne system accuratelyo Register referrals across Unplanned Care pathways, including Frailty Hospital at Home, Discharge Home to Assess, Urgent Community Response, and Early Intervention Vehicle (EIV)o Complete the daily Capacity Report in a timely mannero Support the monitoring of stationery and medical supplies, including checking stock levels and assisting with ordering when neededo Forward discharge summaries, referrals, and correspondence to patients, GPs, and other relevant serviceso Carry out general office duties such as managing incoming and outgoing mail, photocopying, and maintaining a tidy workspaceo Maintain accurate records on Trust IT systems and databaseso Answer incoming calls and respond to enquiries in a helpful and professional manner, taking appropriate action where requiredo Work with colleagues to manage enquiries, correspondence, and information received by the serviceo Receive, record, and share confidential and sensitive information relating to patient care appropriately, ensuring accuracy and discretion at all times

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Education/Qualification

Essential: - Educated to GCSE Level (or equivalent) in English Language

Desirable: - NVQ in Business/Administration or equivalent knowledge and experience

Experience

Desirable: - Previous experience of working in healthcare environment

Skills & Knowledge

Desirable: - Advanced IT skills and knowledge of computer office software; - Awareness of the need for confidentiality

Key Attributes

Essential: - Able to work flexibly and with initiative; - Able to work with changing priorities and meet deadlines; - Systematic and careful about details