Administrator

• You will support the effective operation of the CAMHS Getting Help and Mental Health Support Team. Providing the required administrative support to ensure that clinical services are delivered efficiently, and children, young people and families receive a seamless and timely service.
• Working as part of the administrative team to ensure the referrals process is carried out in an accurate and timely manner. You will answer emails and telephone calls, following up actions where required.
• You will liaise effectively and professionally with all levels of staff, external organisations, and the public, dealing with confidential information in an appropriate manner.
• You will need to be experienced in taking minutes at meetings, diary management and confident in using the full Microsoft Office suite including Outlook, Word and Excel.
• You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team.
• The ability to build effective relationships, with a flexible approach to work is essential.
• You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post.
• Carry out day-to-day organisation of systems to ensure the smooth running of the administration team.

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Essential

• NVQ3 or equivalent qualification/experience
• Basic knowledge of administration and/or office procedures
• Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
• Knowledge and experience of using a variety of software programmes/packages