Administrative Assistant Alaw Unit
Betsi Cadwaladr University Health Board
Bangor, LL57 2PWView on map(opens Google Maps in a new tab)
Salary
£26,300
Contract
Permanent
Hours
Not specified
Closing date
2 November 2026
13 days leftJob description
The ability to speak Welsh is essential for this position. The successful candidate will need to undertake a range of duties including filing, collect...
- To receive and direct visitors and relatives in a professional and courteous manner at all times.
- Answer the telephone, convey messages and deal with enquiries.
- Deal with enquiries from medical staff and the public
- To inform nursing staff as patients arrive and ensure that patients case notes are available and complete.
- To input correction information and accurately use the Patient Administration System, including:
- Registration screen to check patient details are correct. To amend this when necessary and make sure that the PAS system corresponds with the patients case notes. To request ID sheets and labels.
- Medical Records Tracking screen to assist with the movement of patients case notes around the hospital
- Search and Summary screen to look up patient appointment history
- Use of the outpatient report screen to print off future clinic lists to obtain patient notes from the medical records department.
- Use of the waiting list entry screen to register a patient on the waiting list.
- Use of the outpatient appointment screen to make or arrive patients for clinics
- To make sure correct information is given for outpatients appointments to be made
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Qualifications
Essential: - Maths GCSE (or equivalent)
Desirable: - Formal IT qualification
Experience
Essential
- Experience within an office environment
- Experience involving customer service
- Experience of a wide range of communication styles
- Experience of working in a busy/high-pressure environment
Desirable: - Previous NHS experience
Skills
Essential: - Ability to prioritise workload; - Excellent organisational skills; - Ability to multitask whilst under pressure; - Good level of IT literacy
Desirable: - Profiad WPAS blaenorol
Knowledge
Essential: - Awareness of the importance of confidentiality/Data Protection Act
Desirable: - Awareness of local/national waiting list management, cancer targets
Personal Qualities
Essential
- Ability to work as part of a team
- Ability to work independently
- Ability to remain calm in stressful situations
- Ability to empathise with patients and relatives
Other
Essential: - Ability to speak Welsh (level 3)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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