Administration Officer
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Wallsend, NE28 8JR
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
An opportunity has arisen for to join the North Tyneside Recovery Partnership, based at the Customer First Centre, The Forum in Wallsend. Applicants s...
The post holders will provide full admin support to the North Tyneside Recovery Partnership multi-disciplinary team and partners. Main duties will include:
Reception meet & greet
Call handling
Detailed minute taking skills
Printing of prescriptions
Updating the National Drug Treatment Monitoring System (NDTMS) accurately and in a timely manner
Supporting covering other areas as required
Care, compassion and resilience in dealing with complex service users
The post holder will also undertake additional duties such as ordering supplies, requesting repairs and updating rotas and duty sheets. This list is not exhaustive
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Education and Qualifications
Essential
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing Qualification or demonstrable equivalent experience
- Good level of education to O-level/GCSE or equivalent in English Language
Desirable
- NVQ Level 3 Level 3 in Customer Care (or equivalent)2
Knowledge and Experience
Essential
- Working knowledge of Microsoft applications including Outlook, Word and Excel
- Ability to maintain and update patient information database(s)
- Good working knowledge of office procedures
- Previous secretarial experience
- Ability to prioritise and plan own workload
- Knowledge of NHS Policies and Procedures
Desirable
- Experience in processing CPA, Mental Health Act and Safeguarding documentation
- Experience using stock ordering systems and petty cash systems
- Experience of working with medical records filing systems
Skills and Competencies
Essential
- Excellent communication and interpersonal skills
- Note taking skills
- Good organisational and planning skills using own initiative
- Ability to uphold confidentiality at all times
Desirable
- Shorthand skills
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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