Administration Officer
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Newcastle Upon Tyne, NE3 3XT
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
Applications are invited from suitably qualified and experienced administrative candidates to join the North East Mental Health and Deafness Service, ...
The main duties of the role will be:
o Experience of working in a secretarial or administrator role.
o Fast, accurate typing and note-taking skills are essential.
o Excellent interpersonal communication skills, both written and verbal.
o A good understanding of patient information system would be beneficial, however training will be provided.
o Good working knowledge of Microsoft Office packages.
o An awareness of Deaf culture and Level 1 British Sign Language would be an advantage however, full training on Deaf culture will be provided
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Education and Qualifications
Essential
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience
- General level of education to O-Level/ GCSE or equivalent
Desirable
- NVQ Level 3 Level 3 in Customer Care (or equivalent)
Knowledge and Experience
Essential
- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Desirable
- Experience in processing CPA, Mental Health Act and Safeguarding documentation
- Experience using stock ordering systems and petty cash systems
- Experience of working with medical records filing systems
Skills and Knowledge
Essential
- Excellent interpersonal skills, both written and verbal
- Note taking skills
- Good organisational and planning skills
Desirable
- Shorthand skills
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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