Administration Lead
Norfolk and Norwich University Hospital
Norwich, NR4 7UY
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
7 September 2026
7 days left
Job description
Are you a dynamic and experienced Administrator with a passion for operational excellence in healthcare administration? We are looking for a motivated...
The postholder will play a pivotal role in supporting the day-to-day operations of the administrative team, ensuring tasks are effectively delegated, deadlines are met, and any staffing or operational challenges are swiftly resolved. They will assist in managing ESRs and recruitment processes across various departmental leads and disciplines, contributing to a smooth and efficient onboarding experience. A key aspect of the role involves providing core administrative support, including the organisation of departmental meetings and forums, with oversight of actions using digital tools to ensure accountability and progress tracking.
Acting as a central point of contact for administrative matters, the postholder will communicate professionally with internal and external stakeholders, resolving issues promptly and maintaining strong working relationships. They will be responsible for complex diary management and planning, particularly during periods of absence or increased workload, ensuring adequate staffing levels are maintained. The role also includes supporting preparations for key departmental meetings and ensuring the department adheres to quality standards and complies with all legal and regulatory requirements. This is a dynamic and varied role requiring initiative, adaptability, and a commitment to excellence in administrative service delivery.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Qualifications
Essential
- NVQ Level 3 in Administration or equivalent experience
Experience
Essential
- Previous experience in a similar administrative role, ideally within the NHS
Desirable
- Experience in dealing with complaints and resolving operational issues
Skills
Essential
- Excellent communication skills, with the ability to liaise effectively with clinical staff, patients, and external partners
- Ability to work under pressure and manage competing priorities
Attitude and Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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