Administration Coordinator

You'll use your sharp problem-solving skills to manage complex inquiries, proactively identify potential issues in patient care, and ensure seamless communication across all teams escalating any complex issues to the line manager. Are you ready to make a difference? Apply now to join a team dedicated to delivering top-quality patient care, excellent education, and world-class research. This is a fantastic opportunity for a highly organised and empathetic individual to join our team. We are looking for an experienced administrator with excellent communication and problem-solving skills who is proactive and can work autonomously while also being a collaborative team player. The ideal candidate will have a proven track record in coordinating care pathways, managing data effectively, and supporting clinical teams in a fast-paced environment. Your ability to supervise and mentor hew starters will be essential to maintaining our high standards. You will be instrumental in ensuring a smooth and efficient service, ultimately contributing to the best possible patient experience.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

1.Administrative Knowledge & Qualifications

2.Customer-Facing & Problem-Solving Experience

3.Communication & Sensitivity

4.Workload Management & Independence

5.IT Competency & Data Management

Essential: - Advanced keyboard skills and competent use of IT systems to accurately input, maintain, and process patient pathways and clinic data.

6.Alignment with Trust Values & Flexibility