Administration Assistant
Sandy Lane Surgery
Mansfield, NG18 2LTView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
30 October 2026
10 days leftJob description
Job summary Sandy Lane Surgery & St Peter's Medical Practice are looking to expand their administration team with an exciting opportunity for an Exper...
The Administration Assistant will be responsible for
undertaking a wide range of administrative duties and the provision of
administrative support to the multidisciplinary team. We are looking for
someone who is confident, has excellent communication skills, is highly
organised and good at multi-tasking.
Duties can include, but are not limited to, supporting
the administration and receptionist teams with patient registration, booking
appointments, processing of information (electronic and hard copy) in a timely
manner and in accordance with current policies.
The post-holder will support staff with the
distribution of information, messages and enquiries for the clinical team,
liaising with multidisciplinary team members and external agencies such as
secondary care and community service providers.
The following are the core responsibilities of the Administration Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Undertake a broad spectrum of administrative duties commensurate with the role
- Process incoming and outgoing mail
- File and store records as required
- Photocopy documentation as required
- Process changes to patient registration, deduction of record and new patient registration
- Input data into the patients healthcare records as necessary
- Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
- Assist with total triage administration
- Welcome patients and visitors to the organisation, directing requests appropriately
- Be an integral part of the general practice team
- Act as a chaperone as required
- Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children
- Support in the delivery of enhanced services and other service requirements
- Undertake all mandatory training and induction programmes
- Contribute to and embrace the spectrum of clinical governance
- Maintain a clean, tidy, effective working area at all times
In addition to the primary responsibilities, the Administration Assistant has the following wider responsibilities:
- Participate in any audits as directed
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning
- Complete opening and closing procedures in accordance with the duty rota
- Support reception staff, providing cover during staff absences
We value our team offering a friendly environment in which to work, with other enthusiastic members who understand Primary Care demands. Encouraging each team member to be focussed having ownership, engagement and responsibilities to ensure support and efficiency for achievement.
9740 registered patients, 4 GP Partners and 2 Locums at present.
Knowledge and skills
Essential
- Excellent communication skills and effective in communicating and understanding patient needs
- Competent in the use of MS Office and Outlook
- Ability to use own initiative, discretion, and sensitivity
- Excellent communication skills and effective in communicating and understanding patient needs
- Punctual and committed to supporting the team effort
Qualifications
Essential: - A good standard of education with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English
Desirable: - NVQ Level 2 in Health and Social Care
Experience
Essential: - Experience of working with the general public
Desirable: - Experience of working in a healthcare setting; - Experience of administrative duties
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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