NHSCloses in 10 days

Administration Assistant

Sandy Lane Surgery

Mansfield, NG18 2LTView on map(opens Google Maps in a new tab)

Salary

Negotiable

Contract

Permanent

Hours

Not specified

Closing date

30 October 2026

10 days left

Job description

Job summary Sandy Lane Surgery & St Peter's Medical Practice are looking to expand their administration team with an exciting opportunity for an Exper...

The Administration Assistant will be responsible for

undertaking a wide range of administrative duties and the provision of

administrative support to the multidisciplinary team. We are looking for

someone who is confident, has excellent communication skills, is highly

organised and good at multi-tasking.

Duties can include, but are not limited to, supporting

the administration and receptionist teams with patient registration, booking

appointments, processing of information (electronic and hard copy) in a timely

manner and in accordance with current policies.

The post-holder will support staff with the

distribution of information, messages and enquiries for the clinical team,

liaising with multidisciplinary team members and external agencies such as

secondary care and community service providers.

The following are the core responsibilities of the Administration Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

  • Undertake a broad spectrum of administrative duties commensurate with the role
  • Process incoming and outgoing mail
  • File and store records as required
  • Photocopy documentation as required
  • Process changes to patient registration, deduction of record and new patient registration
  • Input data into the patients healthcare records as necessary
  • Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
  • Assist with total triage administration
  • Welcome patients and visitors to the organisation, directing requests appropriately
  • Be an integral part of the general practice team
  • Act as a chaperone as required
  • Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children
  • Support in the delivery of enhanced services and other service requirements
  • Undertake all mandatory training and induction programmes
  • Contribute to and embrace the spectrum of clinical governance
  • Maintain a clean, tidy, effective working area at all times

In addition to the primary responsibilities, the Administration Assistant has the following wider responsibilities:

  • Participate in any audits as directed
  • Participate in local initiatives to enhance service delivery and patient care
  • Support and participate in shared learning
  • Complete opening and closing procedures in accordance with the duty rota
  • Support reception staff, providing cover during staff absences

We value our team offering a friendly environment in which to work, with other enthusiastic members who understand Primary Care demands. Encouraging each team member to be focussed having ownership, engagement and responsibilities to ensure support and efficiency for achievement.

9740 registered patients, 4 GP Partners and 2 Locums at present.

Knowledge and skills

Essential

  • Excellent communication skills and effective in communicating and understanding patient needs
  • Competent in the use of MS Office and Outlook
  • Ability to use own initiative, discretion, and sensitivity
  • Excellent communication skills and effective in communicating and understanding patient needs
  • Punctual and committed to supporting the team effort

Qualifications

Essential: - A good standard of education with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Desirable: - NVQ Level 2 in Health and Social Care

Experience

Essential: - Experience of working with the general public

Desirable: - Experience of working in a healthcare setting; - Experience of administrative duties

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

15 October 2026

Last checked

19 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

SLS
Sandy Lane Surgery

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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