Administration Assistant - Radiology Appointments

Main duties will include the processing and appointing of outpatient and Inpatient referrals.

You must have excellent verbal communication skills and deal with telephone queries in a calm professional manner.

We are looking for enthusiastic people to join our team where our purpose is to deliver seamless, high quality, safe healthcare for all.

South Tees Hospitals NHS Foundation Trust is already nationally recognised as one of the leading healthcare providers in England for the quality of our services. The Trust has a designated regional major trauma centre, with a 24-hour acute admissions unit and specialised services in cancer, neurosciences, spinal injuries, cardiology and renal medicine.

Please note this post may close at sufficient applicants.

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Knowledge and skills

Essential: - Excellent communication and interpersonal skills; - Understanding of clerical processes; - Efficient and accurate word processing skills

Desirable: - Experience in a clinical setting Knowledge of hospital patient administration system; - Knowledge of medical terminology

Qualifications

Essential: - GCSE's A-C or equivalent qualification or experience; - NVQ 2 in Business Administration or equivalent experience.

Experience