Administration Assistant
Northgate Medical Practice
Canterbury, CT1 1WLView on map(opens Google Maps in a new tab)
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
22 October 2026
24 days leftJob description
Applicants must have the right to work in the UK.We are unable to provide visa sponsorship for this role. We are looking for an organised and reliable...
This is a varied role supporting the day to day running of the Practice, covering patient registrations, record keeping, assisting with clinics, and general office administration. The ideal candidate will have strong attention to detail, a professional manner, and the ability to manage a busy workload while maintaining patient confidentiality at all times.
- Complete general data entry accurately and within agreed timescales.
- Enter vaccine and immunisation data onto patient medical records accurately and in a timely manner.
- Assist with Practice communications, including liaising with our website provider to arrange and coordinate website updates.
- Log, track and escalate IT support calls as required, liaising with IT providers to help ensure timely resolution of issues.
- Maintain and organise patient records, both physical and electronic, ensuring confidentiality at all times.
- Process patient registrations, both paper-based and online.
- Manage and process administrative workflow tasks within clinical systems (e.g. EMIS and Docman), ensuring records are kept accurate and up to date.
- Review patient questionnaire feedback, forwarding and flagging relevant information to the appropriate person.
- Undertake general
office duties, including scanning, copying and document handling, to support
smooth daily operations.
Northgate Medical Practice is one of the largest GP
practices in Canterbury, caring for over 21,000 patients across three sites in
Northgate, Blean and Chartham. Our multidisciplinary team of GPs, advanced
nurse practitioners, pharmacists and primary care nurses provides a broad range
of general practice services and specialist clinics. Patients can access our
services at our accessible sites, with dispensing available at our Chartham
surgery and through our online systems for booking appointments, remote
consultations and ordering prescriptions. We are committed to providing the
highest quality care for our registered patients and for those referred into
our clinics. As an approved training practice, we regularly host GP registrars
as well as nursing, physiotherapy and Kent & Medway medical students.
Qualifications
Essential: - Good general education, including GCSE (or equivalent) in English and Maths.
Desirable: - NVQ/qualification in Business Administration or a related field.; - Chaperone training (or willingness to undertake training).
Additional criteria
Essential
- Excellent organisational skills, with the ability to prioritise and manage a varied workload.
- High level of accuracy and attention to detail.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work well under pressure and use initiative.
- Flexible and reliable, with a professional manner.
Desirable: - Knowledge of information governance and data protection requirements (e.g. GDPR).; - Willingness to undertake further training relevant to the role.
Experience
Essential: - Experience working in an administrative or customer-facing role.
Desirable
- Experience working in a medical, healthcare, or other professional office environment.
- Experience using clinical systems such as EMIS and Docman.
- Experience with data entry involving patient or client records.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 September 2026
Last checked
23 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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