Administration Assistant
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Newcastle Upon Tyne, NE6 4PF
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
Applications are invited from friendly, caring and proactive individuals to join our busy and fast growing Northern Region Gender DysphoriaService. Th...
The purpose of this role is to provide a professional and supportive admin provision within a busy Specialist Adult Service so high-level customer care skills are crucial to the success of this role. You will work alongside an experienced Admin Assistant to learn the role and the post holder should have:
Experience of providing reception duties.
Experience of call handling in a busy environment.
Good organisational skills.
Be able to prioritise a fluctuating workload.
Proven experience of working with Microsoft packages.
A working knowledge of electronic record systems.
Excellent customer care.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Education and Qualifications
Essential
- Good general level of education up to Level 1 standard in English Language and Maths.
- Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience.
Desirable
- NVQ level 2 or equivalent experience
Skills and Knowledge
Essential
- Working knowledge of Microsoft applications including Outlook, Word, Excel and PowerPoint
- Able to input data accurately and efficiently.
- Undertake repetitive tasks whilst maintaining attention to detail.
- Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.
- Demonstrates good customer care skills at all times.
- Good working knowledge of office procedures.
- Good organisational and planning skills using own initiative.
Desirable
- Knowledge of working in an NHS environment.
- Ability to maintain and update patient information database(s).
Experience
Essential
- Ability to deal with information sensitively and confidentially
- Able to prioritise and plan workload
- Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.
Desirable
- Experience of working in an NHS/health care setting.
- Experience of processing NHS/health care documentation.
- Experience using stock ordering and/or petty cash systems.
- Experience of working with paper-based and electronic filing systems.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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