Admin Support, ICCS Wheelchair Service
University Hospitals Coventry and Warwickshire NHS Trust
Coventry, CV1 4DWView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
12 October 2026
13 days leftJob description
An exciting opportunity has arisen for 2 x band 3 admin support team member based within our Wheelchair service at Newfield House. The role is for two...
You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our service. This will include answering complex telephone calls, accurate data imputing, ordering of equipment, processing of delivery notes and various other admin tasks as required. The service has a bespoke clinical records system for the service and part of the role will be reports from the system and communication with the systems provider.
Must be a good communicator and confident with telephone calls as you need to communicate with outside companies.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.
Qualifications
Essential
- Good general education (e.g., GCSE Maths and English A-C)
- Business Administration Level 2 or willing to work towards
- Customer Service Level 2 or willing to work towards
Experience
Essential
- Experience of working in a busy administration environment
- Experience in a customer facing role.
- Minute taking
- Ability to Audio Type/ use Digital Dictation
- Ability to take and transcribe notes of meetings in a timely manner.
Desirable: - oNHS Experience oKnowledge and understanding of reception and office procedures.
Knowledge
Essential: - oKnowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access
Desirable: - oExperience of using Trust IT Systems oAdvanced Keyboard Skills/IT Skills
Skills
Essential
- Ability to communicate clearly, both written and verbally
- Understanding of working in a supervisory role.
- Accuracy - pays attention to detail.
- Ability to prioritise and organise own and others workload.
- Good organisational skills and ability to multitask.
- Ability to deal with stressful situations and sensitive issues.
- Ability to maintain relevant recording and information systems.
- Good time management skills.
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
- Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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