Admin Assistant (Radiology)

• The Imaging Directorate comprises Radiology departments at BRI, Eccleshill CDC and SLH sites. There are approximately 40 admin staff providing admin, clerical and secretarial support, along with radiologists, radiographers, nurses, sonographers and supporting staff.
• Answer telephone calls and deal with or appropriately field any queries or enquiries.
• Schedule patient appointments and handling cancellations.
• Registering patient referral data onto an electronic patient management system, being both timely and accurate.
• Some first line vetting of referral card patient data set and following up on any missing details.
• Enter data from the referral card patient data set.
• Attend and participate in Admin team meetings.
• Provide admin cover for other sections as required.
• Participate in the Individual Appraisal process.
• Make patient appointments liaising with patients, clinician's healthcare professionals and GP surgeries.
• Sorting and distribution of post, emails and deliveries
• Such other duties at a comparable level of responsibility, as may normally be agreed with the job holder.

• We value people
• We are one team
• We care

Essential

• Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)*

Desirable

• NVQ Level 2 in Business and Admin

Desirable

• Working experience/knowledge of computers, data input and word processing.
• Previous reception and administrative experience in an administrative setting

Desirable

• Reception duties
• Customer Care

Essential

• Understanding of Information Governance and Confidentiality