Account Manager - Care / Hospitality

ACCOUNT MANAGER - CARE / HOSPITALITY FIELD BASED - BRISTOL£35,000 - £45,000 + COMPANY CAR + BONUS + EXCELLENT BENEFITSGet Recruited are recruiting on behalf of a well-established business who work in partnership with one of the world's largest consumer goods organisations. Due to continued growth, they are looking for an Account Manager / Relationship Manager to join the team and manage a portfolio of commercial customers across a defined territory.This is a fantastic opportunity for an experienced Key Account Manager, Client Relationship Manager, Customer Success Manager, Territory Account Manager, Field Account Manager or similar who enjoys being out meeting customers, building long-term relationships and delivering an exceptional level of service.This is a highly field-based position, with around 4 days per week spent visiting customer sites across the territory. You'll predominantly work with customers within the care sector (around 70%), alongside hospitality clients including hotels and other large commercial sites.THE ACCOUNT MANAGER ROLE:

Managing and developing relationships with an established portfolio of commercial customers across your territorySpending approximately 4 days per week in the field visiting customer sitesBuilding strong, long-term relationships with key contacts and decision-makersConducting regular account reviews and customer meetingsDelivering customer training and providing ongoing support following installationTaking ownership of customer satisfaction, retention and the overall client relationshipWorking closely with internal engineering teams and external sales teams to ensure customers receive a seamless serviceActing as the link between customers and the wider teams involved in their accountProactively identifying and resolving any customer issuesUnderstanding each customer's operation and ensuring the service continues to meet their requirementsIdentifying appropriate upsell and account development opportunitiesMaintaining accurate records of customer visits, meetings and actionsPlanning and organising your own diary and customer visits across the territoryAttending occasional company meetings and events YOU:

Experience as an Account Manager, Key Account Manager, Relationship Manager, Client Relationship Manager, Customer Success Manager, Territory Account Manager, Field Account Manager or similarStrong experience managing existing B2B customer relationships within the care or hospitality sectorComfortable working in a highly field-based role and travelling throughout your territoryExperience within care, hospitality, facilities management, commercial laundry, chemicals, hygiene, cleaning, equipment or another service-led B2B environment would be advantageousA natural relationship builder who genuinely enjoys spending time with customersExcellent communication and presentation skillsConfident delivering training and holding meetings with customersHighly organised with excellent diary and time management skillsAble to work autonomously and manage a territory effectivelyCommercially aware with the ability to identify account development and upsell opportunitiesProactive, reliable and customer focusedFull UK driving licence THE PACKAGE:

Basic salary of £35,000 - £45,000Company car Bonus Scheme25 days annual leave plus bank holidays37.5-hour working weekHome based when not visiting customersInitial 1-week training programme in Nuneaton with hotel accommodation paid forOngoing training and supportInfrequent company meetings in NuneatonOpportunity to work with a globally recognised organisation and its commercial customer baseStable business with excellent employee retention By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.