999 Call Handler (Emergency Medical Dispatcher) - Bristol

Please refer to the attached 'Full EMD advert' document for full details of this vacancy.

Part-time hours will be considered through a flexible working application which will be reviewed on a case by case basis. For further information, please visit Balancing Patient Care and Employee Well-being (swasft-joinus.co.uk)

Please note that this role is 24/7 365 days a year (including bank holidays, weekends, days, nights etc.) and we work shifts to achieve this.

Shortlisted candidates will be invited to attend an assessment centre.

For a further insight to this role, please view the following video https://vimeo.com/742269034/8e60f54da6

Please note, we are recruiting to a holding pool for our next course intakes.

For further information about this role please see attached the job description and person specification attached

Alternative formats of our vacancies are available upon request to HRServices@swast.nhs.uk . Accessibility statement available upon request.

Right to work / Certificate of Sponsorship

This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.

For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Qualifications

Essential: - Basic computer literacy with experience of inputting data accurately and quickly using a keyboard

Previous Experience

Essential: - Previous experience of dealing with members of the public in a customer service environment