2371 - Receptionist/Clerical Officer
Barnsley Hospital NHS Foundation Trust
Barnsley, S75 2EP
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
2 September 2026
2 days left
Job description
We are looking to recruit an enthusiastic individual to join our admin team, to carry out a full range of duties in order to provide an effective and ...
The post holder will be required to work in 3 different roles covering AMU and Medical SDEC which will involve:
- To provide an efficient and effective reception for patients attending the departments, directing and helping visitors and patients with enquires.
- To act as first line of contact for all telephone enquiries to the ward/unit, re-directing calls when necessary
- To ensure patients are appropriately received, admitted, transferred, discharged and where necessary make outpatient appointments, using the Hospital Careflow system (electronic patient record system)
- General administration duties such as filing, scanning, photocopying and tracking medical notes
- To work closely with the multi-disciplinary ward team to maintain recognised standards promoting efficient ward management
Please refer to the attached
Job Description and Person Specification for full details of the role and
Supporting
Documents
Please refer to the
values-based recruitment guidance and associated documentation.
Barnsley is a place of real warmth and community
spirit. With a proud industrial past, the town offers affordable living, great
transport links, rich culture and many green spaces. Barnsley punches above its
weight and has recently seen economic growth, substantial regeneration and
digital ambition, whilst leading the way in healthcare innovation and
employability.
At Barnsley Hospital, we are a close-knit,
ambitious team delivering outstanding care in the heart of South Yorkshire. Our
aim is to be the best place to work and we have been consistently rated by our
people as being amongst the very best Trusts in the country in areas such as
compassionate leadership, teamwork and supporting colleague wellbeing.
We offer a friendly working environment where you
will be recognised and valued for what you do, led with compassion and
integrity and have your career and wellbeing supported.
Barnsley
Hospital NHS FT is committed to promoting equality of opportunity and fair
treatment to all applicants.
For
individuals who require sponsorship under the skilled worker or health &
care visa route please use the link on the right hand side of the advert to
check your eligibility.
The cost of
the DBS (criminal records check) for Band 6 and above roles will only be met by
the successful candidate(s) through salary deduction.
Please note
we reserve the right to close positions early
Knowledge and Awareness
Essential
- Knowledge of windows-based computer packages.
- Understanding of the need for confidentiality.
- Awareness of Health and Safety requirement.
- Knowledge of the Healthcare/organisation environment.
Desirable
- Knowledge of Careflow system.
Qualifications
Essential
- Minimum of 3 Grade A-C GCSEs or relevant equivalent knowledge/experience.
Experience
Essential
- Previous customer service experience.
- Previous clerical/administrative experience.
- Experience of direct telephone contact with patients/clients and staff.Experience of working with staff at all levels.
Desirable
- Previous NHS experience.
- Previous ward clerk experience.
Value-based questions
Essential
- In around 100 words please describe what Equality & Diversity means to you and why they are important.
- In around 100 words please describe a time when you were under pressure but remained calm, compassionate and focused at work.
Skills and Abilities
Essential
- Excellent verbal/telephone communication skills.
- Good written communication skills.
- Ability to work on own initiative.
- Ability to prioritise work load.
- Ability to manage your time effectively and efficiently.
- Ability to display sensitivity and tact at all times.
- Ability to collate information.
- Ability to efficiently respond to patient needs using critical thinking skills.
- Problem solving skills.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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