Workflow Administrator

The main duties of the role include reading, scanning, coding and actioning incoming patient correspondence and clinical documentation, in line with practice protocols, ensuring clinical actions and follow-ups are completed promptly and escalating where appropriate.

The main duties include reading, scanning, coding and actioning incoming patient correspondence and clinical documentation (electronic and paperwork).

The postholder will also update patient records, process registrations and deductions, arrange appointments, support total triage administration as required, deal with telephone enquiries and provide general administrative support to the Practice.

The role also involves working closely with clinicians and the wider Practice team and contributing to effective patient care and the smooth running of services.

We are a very hard working team with a commitment to providing high quality clinical care for our patients.

Patient list size - 13050

Eight Partners, three salaried GPs, GMS, part-dispensing pracatice

Rural market town and village locations

Cambridge Medical Student training Practice

SystmOne computer system

Qualifications

Essential: - GCSE grade A to C in English and Maths; - Confident in using Microsoft Office

Experience

Desirable: - Experience of working in primary care or a hospital environment.